I've just received my most recent order out of the 3 in the last month. Every order has been shipped fast and arrived in 2 days as they claim. Except for Memorial Day holiday. 3 days. Not OPs fault.
I've ordered a big $$$ Vortex scope, a Chronograph as well as all kinds of accessories.
Great prices, prompt order processing and shipping.
Glad to finally find a competent "home town" vendor.
This company accepted my order for ammunition in Fall of 2020. Their website currently shows the same product as in stock on their website, at a higher price. Optics Planet is refusing to honor my order because the packaging changed, so its not the same product . I wish I could give them zero stars. They have not fulfilled any of the large orders I have placed. In some instances, they have fulfilled orders for specific products ordered at lower quantities, but have not fulfilled the orders placed on the same day for higher quantities.
Get in where you fit in....right?
The delays are annoying, but you ll receive your order. The prices are good compared to other .com suppliers. And the biggest perk...they ve actually got merchandise that others do not; ammunition, scopes, parts etc.
They will respond to emails but not answer their phone. Seems a little sketchy, but I guess with Grandpa Joe handing out your tax dollars it s difficult to hire basic help.
In short, I ll order again. I m like a Willie Nelson is reverse, if you ve got the ammo, I ve got the time..
If i can do half a star I would. Its been over 5 days since i placed my ammo order and i still have no tracking. How do you have ammo in stock and take you more than 5 days to ship less than 800 rounds. Definitely the last time i order anything from this company. An email keeping you updated on your order would be nice. I should have learned from my last order
I've ordered over $1200 worth of stuff in the last couple months to build a new AR and most items were competitively priced and products I picked 2day s&h or slower mostly all went out quickly and arrived in 3-5days. I have had a couple orders that took 7-10days but those were usually the free s&h option and I did order my VG6 Break on 6/8 and it's now 6/13 and I still think only a label had been made so hope it's in mail soon since this is one of my last pieces. Customer service usually gets back fairly quickly but not always. I always make sure the item says in stock or that it ships in couple days or I order elsewhere and usually no issues. I'm constantly using coupons and Planet Bucks to knock the price down and it does make a difference sometimes. As Of now I have no problem recommending these guys and they also have alot of parts that most people are out of including manufacturers.
This company is a great advertisement for Amazon. After looking at all of the complaints it looks as though they only get business from people that don t look at the reviews until after they ve been angered. I am one of those people. I made a small order and paid no mind to it. Less than $10. Two weeks later, I m still looking for it. I m glad my order was small. Maybe this company should work through Amazon.
Bought sling attachment, Red dot+magnifier and a lpvo within a few days of each other. Shipped very quickly. My favorite part is they where as low or lower priced than other places but they have great codes for free 2 day air, 15% off, etc. Plus I got almost $20 in optic bucks that I was able to knock even more off my next purchase. I wish I would have gotten the rest of my parts for my build through them
Excited to order a whole bunch of ammo getting ready for the hunting season. Was told 1 to 3 business days for it to ship out. Called on day four because I hadn t gotten an email confirmation. Was assured it was shipping ASAP. Called five days later because still had no email confirmation. Was told it was shipping soon. Canceled the order because it would not have arrived in time. No apology no attempt to make me a happy customer. I will not be returning.
Placed an order for ammunition in November 2020. Other than an email acknowledging the order, I've had no other communication except when I initiate an email to ask questions. They routinely push the shipping date back without notifying the customer. They billed my credit card right away, but 10 months later I still do not have the items. Ended up cancelling order today. They need to update their website to send automated emails when a ship date is postponed.
STAY AWAY FROM THIS COMPANY! False Advertising. Order has been backordered for over a year now. They are now trying to up-sell me. All the reviews below are accurate. They profited from the pandemic, and now they are not honoring their orders or price. I will never buy from this place again. What a shameful company. Those people shouldn't be in business, but in jail for their bad business practices
opticsplanet.com
