OPTIC-NEO Review

A colleague and I have been working with Kris and his team at Neo Optic over the past year to build a fully custom-made CRM system to electronically record information for Nelson s Journey, the children s charity I work for.

It has been a complex project and a major change for the charity, as we had not had a custom made IT / CRM system before. Kris has been clear and quick to respond to the queries and amendments we've had, and helpful in his suggestions for ways to make the system as efficient and easy to use as possible. We are delighted with how the system works it has had very few issues since launch, and those were dealt with speedily.

NeoOptic have been extremely generous with the work they have contributed for free on behalf of the charity, which we greatly appreciate and has allowed us to use the money saved to support bereaved children. The CRM considerably speeds up and simplifies our admin and gives us reliable, easy to access statistics which are so important when applying for funding. Kris has also been excellent with his help since launch, dealing with tweaks and amendments very quickly. Overall we are very pleased with the service from NeoOptic and the finished product.

Kris has given us first class, simple to understand, but attractive website. Any problems or questions are replied to very quickly and we are happy to recommend his service to anyone needing a new or upgraded website.

I have been working with Kris to design and build an online Forum for Nelson s Journey over the past year and a half. Because the charity supports vulnerable bereaved children and young people, it was so important to make it safe and secure, and Kris has been very helpful in creating a moderation system that uses the minimum amount of admin time. The welcoming and fresh design has been popular with young people, and it s great to see how they are getting benefit from using it. Overall we are delighted with the forum that will be a long term service for the children we support and the service from Neo Optic has been excellent, as it was with our other IT database project Neo Optic did for us. Kris has been very helpful and quick to respond to any queries, and very generous in Neo Optic s support of Nelson s Journey.

I have worked with Kris for many years on community and business websites. I have always found him to be very helpful and creative. I will continue to use him with any project that comes up in the future and if you are looking for a web developer then Kris and the Neo optic team are who you need. Highly recommended.

I was involved with Kris and Neo Optic for over 10 years and throughout that time they were always highly professional, offering good advice and fast support whenever we had questions or concerns. Kris was a great point man, showing a willingness to understand our business and how the website needed to function both from our point of view and also from the customers. This willingness to learn about us meant that the website they delivered fitted the brief exactly (and even had a few sexy extras!). Their desire to go the extra mile as part of the service sets them apart from the competition and when combined with their reasonable rates mean that I cannot recommend them highly enough. Use them!

Neooptic has been achieving remarkable results for us for a few years now. This is much more than just an excellent web building company, the service provided is second to none both in outstanding web design presentation and guidance in More

Neo optic have designed and built 2 websites for me since 2010, both of which I am very proud of.

The designs have been brilliant, and if I had any requests to change anything it was done very promptly. They are very approachable and if I have an idea for any new functionality on a website, i.e. setting up a shopping page, they will advise the best option and are happy to do it within a very short time frame.

I am also encouraged to learn how to update the site myself so that I am not always having to approach them to make minor changes which is great as it gives me more flexibility.

I recommend neo optic with 5 stars for great design and service.

Have just used Neooptic on a project for our firm in London. Kris was very engaging from the outset and understood what it was we were looking to achieve. The project was delivered on time and in budget and very cost effective compared to London agencies! Excellent service and it was nice to work with a team that recommended solutions to any complexities or issues that were encountered; a real ethos of "can do". Thanks to Kris and his team - excellent work! Highly recommended!