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O
4 years ago

Worst customer service ever. Rude abrasive and not...

Worst customer service ever. Rude abrasive and not in the least customer focused. Act like autocratic dictative authoritarians. Because they said you an e mail saying thy have moved your course date they consider that confirmation of the date change even if the e mail and date changed are not acknowledged.

Youth don t check e mail. Odds are these people deal with a lot of youth diversion from the courts, already a stressful process for enryone and they don t make it any smoother. Try texting or calling and don t confirm something that isn t confirmed! I could have understood the confusion and gotten past it but to be told I was being charged $70 bucks for this and then lambasted about how much time the staff had wasted !! That s right wasted!!!

Save yourself time grief and frustration and don t deal with this company. Pay the extra $50 and go to another private MTO approved program.

John Turtle is unspeakably rude and will leave the most inappropriate and costic e mails and voice mails.

I intend to recommend to the courts that this agency not be put forward as a company for youth diversion in traffic court. Not youth friendly in any way.

A
4 years ago

As a graduate and also owner operator of a MTO BDE...

As a graduate and also owner operator of a MTO BDE Approved Driving School
In Ontario
OLS is my contact for
Any updates and or CSC resources

The staff from the front line all the way to Mr Patterson and Ben are fine examples of safety and professionalism

We will continue to support OLS and Public on MTO HTA and other safety policy and procedures

D
4 years ago

The Ontario Safety League's Website asks if you 'N...

The Ontario Safety League's Website asks if you 'Need Help' or have an 'Inquiry' to contact them. 92 days ago I sent an inquiry, 42 days ago I sent a follow up to my initial inquiry. NO ANSWER, NO REPLY WHAT SO EVER !!! It appears their mandate to provide the general public with safety information is bogus. Mr. Patterson may wish to review the office procedure, or change their mandate ???

Ontario Safety League

Ontario Safety League

3.3