Great company to work with. They really spell everything out for you right in the beginning so you know the process, and they keep you in the loop during everything so you're never worrying about what's going on. If you have any questions, they're super easy to get in touch with. Everyone I've delt with personally has been a pleasure. Will definitely use Onpoint for future projects!
Took my money, no service of any kind. Asked them to cease, took more money. Refusing to refund. Now avoiding my calls. Only recourse is Legal. Be very aware of this company. They have taken $500.00 and no service of any kind. WRONG.
I totally agree with Anthony. Also had a lousy experience with Onpoint and would never recommend them to anyone. Paid $2500.00 for a website that had nothing but problems from the launch and required more money to fix since they supposedly did what was required in putting the site together. What a joke! I've since gone with another and have had no problems. This is not to mention it taking 6 months to launch it!
I have had an excellent experience with this company. I was thinking about revamping my existing website when they e mailed me.I decide to go with them and have been very happy. Both with their ability and desire to help and deliver. Project manager Jen was on top of everything and was alway available when I needed help.
We are designing another website at present and I always know the cost up front for the drive out price.
Happy to recommend.
Perhaps the company should take a better approach to generating new business - than to send a templated letter to people who they haven't put any effort into actually qualifying. The effort they put into the initial outreach - speaks volumes to the type of business they are - and the type of clientele they're preying on. Dishonest and Disappointing.
I should have taken their google rating as a warning! Nicole and Jen wasted over 5 months of my time with fake promise after fake promise. (No finished product or prototype) They only use templates something any amateur can do. When I complained and asked for a refund they basically said this has happened to them thousands of times that s why they make you sign a contract (see the photo of the email) DONT WASTE YOUR TIME OR MONEY HERE!
First the company contacted me via cold emailing me with a slightly arrogant email saying my website was bad. So I bit and listened to the sales pitch. I fell for it. I thought I could use a makeover anyways and what the perfect opportunity. The company put little work into the website and cried foul when I provided too much information to let them "design" a site. Started getting bullied by the project manager, which lead to an unfinished website and out a couple thousand dollars. I began to receive harassing phone calls and snarky emails from them. Ended up filing a police report for harassment and blocked their number.
Onpoint built me an amazing site, I'm always getting compliments on it. I have a meeting to discuss marketing with them this week.
Zero communication. Does not return multiple client phone calls or emails. Will not reply to project completion questions or concerns. Paid in full. Now appears to have changed their name to Sentient Web Hosting & Media.
We used OnPoint to design and implement a new website for our small technology company. They did a good job and the interaction was smooth and professional. We'd use them again.
onpointsite.com
