On Your Mark Performance

On Your Mark Performance Review

Reviews 44
4.8
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Reviews 44
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B
3 years ago

Had a wheel trued, price was fair and job was done...

Had a wheel trued, price was fair and job was done right. Asked about bb sizing and was given the correct info to order the crank I wanted.

Second experience I Came in to get a tube, the price was much more than I am used to paying at a LBS. I would have settle for it if the price was fair, until I could order the size I needed online. I can't justify paying $14 for a tube not the right width. It will fail after a ride or so as a result.

My bike is due for servicing. I will probably use these guys, but fear the bill if any parts are needed.

J
3 years ago

Im so excited to have found this local bicycle sho...

Im so excited to have found this local bicycle shop. Im from out of town traveling for work and i brought my old Fire Mountian Kona to get around. It's like 20 yrs old and really needed much TLC to ride on the daily. After doing some searching, i found this place to have a great reputation of being knowledgeable of certain bikes including my Kona.!! After a 30 min drive to their location i parked and Popped the trunk to drag out my bikes frame and wheels. I was actually embarresed to bring in such an old bike. But that changed when i was greeted Outside their entrance door ( meeting covid protocols) and first comment out of Julie's mouth was 'wow what a great looking Kona'. She took time to explain all the things they look for in doing an overall tune up. She even got grease all over her hands as she showed me how the wheel gets tightened based on driver side, how the tread goes in same direction w both tires and lined up back wheel w the chain like it was a necklace. Lol I knew id came to the right place. !!! Im So looking fwd to how my kona going to roll out.

A
3 years ago

What a great experience I had here. Brought my son...

What a great experience I had here. Brought my sons bike over to be repaired and there were 2 other customers in the store. I asked if they did repairs and they said they did a lot of them. Brought the bike in and showed him what was wrong. He said it was an easy fix and he could do it in 10 min if I didn t mind waiting. This is not the same experience I have had with other bike shops near here. I will def be using this place from now on.

b
3 years ago

simply put one of the best bike stores I have been...

simply put one of the best bike stores I have been to anywhere. I Bought my Kona and my KHS here, they took the time to properly fit me on the bike and now use them for yearly service on the kids bikes as well

j
3 years ago

Julie and Matt are the best, have known them for y...

Julie and Matt are the best, have known them for years, they are so knowledgeable and down to earth..It's always a pleasure visiting and chatting about cycling and about places to ride. Absolutely recommend On Your Mark for your cycling needs!

E
3 years ago

Great place! This was my first time there. OYM wa...

Great place! This was my first time there. OYM was recommended to me by some friends who race. I've been to 3 other bike stores in the area. The mechanic knows what he's doing. I can always tell the difference between a ordinary mechanic and one that is an artist. Just had two bikes repaired and tuned up. Both, ride like new again. Super friendly staff and the price point was in my wheelhouse (bad pun). Highly recommend.

t
3 years ago

I recently took my bike into OYM to have my handle...

I recently took my bike into OYM to have my handlebars raised, on the recommendation of my chiropractor. Zack and his crew found many other potential problems with my bike but it ended only requiring some much needed TLC and lots of grease! The work was done quickly and resonable and my bike now runs like new. Thank you Zack and crew!

H
3 years ago

I recently decided to ride indoors on a Tacx hi-te...

I recently decided to ride indoors on a Tacx hi-tech smart trainer and quickly found my bike need some new gearing and a number of adjustments to function perfectly. I live about an hour from the business but worth the drive as I have always found Matt and Julie helpful. What I like most is their attention to detail in every aspect of working on my Willier bikes. I highly recommend them and thanks to Matt my indoor ride today was perfect. Great job.

D
3 years ago

I highly recommend on your mark bikes. The staff i...

I highly recommend on your mark bikes. The staff is extremely friendly and the owners are on site. They did a phenomenal job on my mountain bike and I feel confident I found a locally owned shop I trust.

R
3 years ago

I was struggling with a derailleur issue on a toug...

I was struggling with a derailleur issue on a tough uphill part of the ORAMM race in Western Carolina recently and the owner of this shop randomly stopped to help me out. He took time out of his ride and got me working again on the fly. Plus, gave me some positive motivation that helped me finish the effort. Great people work at this place. If I lived in Florida my next bike would be from their shop no doubt! Thanks for the help!

M
3 years ago

I'm grateful that Lake Park Cycles advised me to c...

I'm grateful that Lake Park Cycles advised me to come here. (Lake Park Cycles is a great spot too!) OYM has a great staff, mechanic was knowledgeable and friendly, and although I came all the way across town, I'm thinking this may be my new LBS.

L
3 years ago

My husband and I both purchased a bike from on you...

My husband and I both purchased a bike from on your mark. Julie took her time explaining everything we needed to know about bikes. She also customized both of our bikes to fit us perfectly. This was the most amazing experience I ve ever had with a purchase. We went to three different shops and ultimately decided on this store because of the customer service, the price and the maintenance program they offer. I wouldn t shop anywhere else.

J
4 years ago

Owner is a very nice lady. The help missed the mar...

Owner is a very nice lady. The help missed the mark and didn't get the job done. Bumped me on price and still didn't get the work done right. We have plenty of bike shops to go to in pbc. She did offer for me to bring it back but passed.

A
4 years ago

Very friendly, very knowledgeable staff and excell...

Very friendly, very knowledgeable staff and excellent selection of bicycles and everything you would need to make your ride enjoyable. A great source for triatheliets gear and nutrician. They also have a computrainer. Highly recommend.

z
4 years ago

I brought my Currie here mainly for a flat, but al...

I brought my Currie here mainly for a flat, but also for a little bit of TLC, and I am very happy with this experience. I primarily came here because of other good Google Maps reviews and very glad I did. You can tell that the employees here are really into bicycles, and they are really friendly. The workmanship is good. I don't think my bike ever ran this smoothly, even when new. The service was great and the pricing was very reasonable. I'll definitely be coming back for future biking needs.

J
4 years ago

This place is great like the old around the corner...

This place is great like the old around the corner bike store where they would spend all the time you like educating you on what bikes would suit you best without harping on close the sale, but with the knowledge and experience to guide you in today s super technical bike market!
I took them my high end carbon hard tail mountain bike from 15 years ago. Another shop in lake worth had tried to fix the shifters for 3 weeks before giving up. 2 days lay it was as good as new, vey reasonable $. So I brought them a second 15 year old mountain bike which they prompted fixed perfectly. I got enough info from Julie to decide to buy a new Santa Cruz Blur! I can t say enough how much more I enjoy mountain biking on the 29er compared to my 26er hard tails.
Thanks On Your Mark for an excellent experience and it s great to have a bike shop I can trust again!

N
4 years ago

Terrible. With the Covid restrictions they have a...

Terrible. With the Covid restrictions they have a sign outside their door to wait outside. I stood outside for close to 10 minutes and the two employees inside looked up at me several times and never once addressed me once. Not, we will be right with you, sorry for the wait can I help you with something, NOTHING. This is why small businesses will soon become obsolete and big box stores will dominate our society.

N
4 years ago

I took my 2 bikes for service one for a tune up an...

I took my 2 bikes for service one for a tune up and the other for getting new tires best decision I ever made my tarmac is running smooth and the single speed langster with those new tires I m able to use it on dirt roads outstanding service and very knowledgeable staff

R
4 years ago

Great place to get your bike serviced. Staff is fr...

Great place to get your bike serviced. Staff is friendly. I. Went to get my sons bearings replaced. Guy gave me a rim for free only paid for labor. I have since then returned for other issues on a new bike not purchased from there looked it over for free. Great place. I have a old bicycle in the shed 2flats rusted busted gear cables given a price of 65$ . They have my return bussiness and word of mouth advertising

B
4 years ago

Great staff and always friendly, knowledgeable, an...

Great staff and always friendly, knowledgeable, and helpful. I have ordered some parts and tools with them, always went well. Happy to have a friendly LBS nearby. I am an old-time cyclist; clips and straps, no helmets, pre-indexed shifting, so I like a friendly place, I am not into the bike snobbery of late. And you will NOT get that here, just a wonderful place with great people.

On Your Mark Performance

On Your Mark Performance

4.8