As a customer, I had an average experience with th...
As a customer, I had an average experience with this storage company. The website was easy to navigate, allowing me to quickly find information about their storage units, pricing, and location. The online booking process was simple, and I appreciated the option to reserve a unit without having to visit the facility in person.
However, once I arrived to access my unit, I found the customer service to be lacking. The employees seemed disinterested and were not very helpful in answering my questions or addressing my concerns. Additionally, the facility itself was not as well-maintained as I had expected. The cleanliness left something to be desired, and I noticed a few security concerns that made me question the safety of my belongings.
Overall, while the online experience was convenient, the lackluster customer service and subpar facility upkeep make me hesitant to recommend this storage company. It's an average option at best, and I would advise potential customers to explore other alternatives before making a decision.
