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We came here to see Bayside and Say anything play ...

We came here to see Bayside and Say anything play and the concert was amazing they rocked! the bar tenders were on point all the way, and the security was kicking ass, but the people at will call the the girls that were supposed to tell us where to go and what to do for the meet and greet were terrible, they sucked. The never gave us our tickets so even though we were supposed to go in first because we had VIP tickets we went in almost last. None of those girls really seemed to care that they completely boned us on that too. They just scoffed rolled their eyes and kept saying I don't know. We had to figure it out on our own.

Great place for small bands. Standing room mostly...

Great place for small bands. Standing room mostly with a few bottle service tables. Very loud, consider bringing ear plugs. Liquor prices are typical. My BIG gripe is parking, you park a few blocks away in some other businesses parking lot. If you want to park at the venue be prepared to pay a premium!

The place is clean. The staff was great. The show ...

The place is clean. The staff was great. The show (Oh Wonder) was fantastic. The off site parking was unusual, but very organized and easy to get in and out. Have cash on hand for parking.

Don't is your debt/credit card after each transact...

Don't is your debt/credit card after each transaction was signed and processed, for some reason got billed a few extra transactions with odd totals and days/weeks later keep getting billed for unauthorized transactions

I like this place. Something cozy about. I like ho...

I like this place. Something cozy about. I like how its layered. They have security lighting up stairs whenever they see someone about to use them. Security seemed pretty friendly. Just an all around great venue

It was a fabulous venue sounds great but the light...

It was a fabulous venue sounds great but the lighting on the musicians needs to be more on point. We saw Grace vanderwaal and it was so dark didn't see your pretty face couldn't see her beautiful face or when she went into the audience the lighting should have focused on her way too dark. We had drinks and food at the bar and the food was excellent had the short rib poutine highly recommended. Asking for food

Parking and security we're not coordinated at all ...

Parking and security we're not coordinated at all and i wasted time and missed half an act at least. Constructive criticism was given to the parking and security group, but they did not want to hear or accept it.

Beers we're too expensive. 8 bucks for a water cup sized beer.

In isolation, the food was good (but also overpriced) , the sound was good, but given the experience to get in the overall experience was mediocre to poor.

It would have been better to just go to the Grove in Anaheim

The (potentially unlicensed) hot dog and taco stands at the end of the night had a better overall experience.

Customer service is horrible. Nobody ever answers ...

Customer service is horrible. Nobody ever answers the phone when people are trying to call and ask question. why do you guys even have a number up here. Irritating as hell do better!! HORRIBLE CUSTOMER SERVICE.

Took forever to get in. Bought early entry upgrade...

Took forever to get in. Bought early entry upgrades only for them to be obsolete. We arrived in the wrong line, doors opened at 7:00 and they didn't start letting people in until 7:30. Despite the wait times and inconsistency, the concert was amazing. Saw EDEN and Verite. Both were exceptional singers. We also got squashed being up so close and was extremely crowded but it was great.

i wish i could give this venue zero starts because...

i wish i could give this venue zero starts because my concert experience seeing neck deep was ruined because security and management couldn t do their job right. I am still traumatized from that moment and wouldn t want it to happen to someone else. I can remember the night clearly, the pit was so packed everyone was in there like a can of sardines, my mom and I tried to leave because she wasn t comfortable and of course it s my mom I want her to be comfortable. as we re leaving we could barely move, people were pushing their way in still trying to get in the pit while a tone others like me were pushing their way out trying to make people see that it isn t safe. and guess what? there was no security IN SIGHT, now i ve been to PLENTY of shows like this where it could get rowdy but it was a good rowdy and it was never like this at all. as i m trying to get out there are people jumping from the higher level from the pit to crowd surf, people being trampled just from trying to leave. I spoke to a girl who dislocated her arm and got a concussion because she was stuck on the floor. luckily I was able to get out and where were security? STANDING OUT SIDE BY DOOR NO WHERE NEAR THE PIT OR THE CROWD! JUST STANDING THERE LIKE A BUNCH OF IDIOTS AS ALL OF US ARE BEING HURT AND SQUISHED AND UNABLE TO MOVE! this venue is luckily that no one died from being trampled, and management and the police had the audacity to say that we shouldn t have been there and we should know what shows like this are like, when WE DO KNOW WHAT SHOWS LIKE THIS ARE LIKE IVE SEEN THIS BAND PLENTY OF TIMES BEFORE AND IT WAS NEVER LIKE THIS! I was crying because I love this band and I was looking forward to this night for a very long time and it was ruined by security, police, and management. not even the police would listen to us when we told them what was going on, until we found people we saw getting hurt. I had bruises on my arms luckily not terrible ones, I was luckily to not have gotten extremely hurt that night. it just sucks because the venue itself I love because it s so intimate but the way it s run through management and security ruins it. I will never return to that venue again.

After attending a concert here on Thursday Septemb...

After attending a concert here on Thursday September 24th I have had to cancel my credit card as they have charged me 4 x times for one transaction resulting in over $100 in false charges.
Beware of their tactics and lack of communication.

The Observatory is a multi-venue concert hall with...

The Observatory is a multi-venue concert hall with several bars and reasonable prices. The venues have a tiered mini-arena style arrangement so that all rows can see clearly and the sound is relatively good quality. Their bartenders do not skimp on the alcohol, despite having very small cups. Parking for the event is not easy, as you will likely end up paying for their $10 lot across the street (cash only!)

I am a former employee of the previous venue the g...

I am a former employee of the previous venue the galaxy theater. I was brought back on board under the new management Observatory Orange County. I must say that they have made a huge impact very professional very organized and bring in some awesome music. I enjoy working for the observatory it is a pleasure. Management and staff are great it helps when working as a security guard at that type of venue. Superb teamwork all the way around.

Dope

One of my favorite venues for concerts. There are ...

One of my favorite venues for concerts. There are multiple stages rooms, ranging from more intimate, smaller rooms, to larger ones with more space to move around. The lighting is very nice during shows, and the venue offer refreshments and food for purchase.

AWESOME venue. Great bar placement and multitiered...

AWESOME venue. Great bar placement and multitiered audience area with good air circulation. AWFUL parking arrangement. $10 cash only for any medium sized event or above... far from actual venue.

Food and drinks were affordable. Definitely recomm...

Food and drinks were affordable. Definitely recommend the grilled cheese. VIP table views were perfect and the waiting staff/bar staff were cool people. Saw Kreator and Obituary this night they were absolutely phenominal.

The venue is typical in-door size I guess maybe on the smaller side. Second floor was for VIP and offered great views of the bands playing tonight. First visit to this venue and I cant wait to come back!

Dope