I do not even know where to start with all the ama...
I do not even know where to start with all the amazing things I have to say about this practice. For starters, the atmosphere of the office is calm, pleasant, and not intimidating whatsoever for those who have a fear of the dentist (like myself). I told my family that I felt like I went to the spa with my girlfriends, rather than to a checkup at the dentist. The staff were insanely friendly - reception, tech, hygienist, Doctor Hoover, billing/scheduling - everyone! They offer a variety of beverages while you wait and even while you're being examined. Everyone who assisted with my check-up were incredibly gentle and frequently asked if I was comfortable or to let them know if anything bothered me while they were working. They also have several TV's to watch so you're not just staring at a blank wall or ceiling while you're being examined. They gave me their full, undivided attention, and I truly felt like they were driven to offer me the best possible treatment. Each of them took their time to explain what they were doing, what they were looking for, the different terminology and rankings for categorizing the health of each tooth, and what the steps would be in my treatment plan. I did not feel pressured to purchase anything I wasn't sure about, and they were very thorough at explaining my insurance policy, the costs I would be responsible for, and assisting me with scheduling future appointments on days/times that would work best for me. Their hours are also SUPER convenient for those, like me, who work 12-hour days and can't make an appointment 'til after 4:00 most days. I never thought I would say this, but I am excited to go back to my next dentist appointment! Thanks NuLife - you guys rock :)