Novotel & Hotel Ibis Tainui Hamilton Review

We did quarantine here and the service from the time we got off the bus till our departure was top notch. For a hotel that is visibly quite a bit older, you guys really punch above your weight with great service. We feel lucky to have spent 2 weeks here.

Very impressed to have the local iwi representatives and the hotel manager come and greet us and the other bus loads of guests when we first arrived - it felt like home. A personal highlight was the yummy food we received daily with great portion sizes and vege options.

Thanks for having us and nga mihi nui kia koutou katoa!

I had a room with a good view over the Waikato river and the Claudelands bridge. Room was tidy and clean which is expected but always a good start. Staff were pleasant and accommodating. Dinner and breakfast was very good. I used valet parking because blogs strongly recommended this as street parking was not available most times given it's bang in the middle of the city. Generally very good all round.

Did my MIQ here. Everyone where super nice, friendly and helpful. Food was great, and the room was perfect. Thank you so much for making the two weeks fly by.

Was there for managed isolation when entering New Zealand. Beds were very comfortable. Staff friendly and helpful. Enjoyed my stay.

Managed isolation facility, all staff including hotel, security, nurses and army were very friendly and professional. The food was absolutely fantastic, lots of variety, veg or salads with meals. Felt totally safe and well looked after.

Very nice and clean. Moden. Well looked after. Food was good. Bed was large and comfortable. The shower was at the right hight. I hate how mist players have showers for kids that point at my belly button. It was nice to be able to stand under it for a change. I will be back.

PROs: Nice view of the river Waikato, and very nice outdoor veranda.
Staff are helpful and accommodating (most of them at least..there are a few exceptions..).
CONs: VERY VERY VERY small rooms, and no space for storing clothes.
INTERNET is free only in common areas, charged for room use. This is a very uncommon practice, and a big disappointment being this hotel business oriented, and not cheap at all.

It is located next to the river and a shopping centre and 5 mins walk to the street with restaurants and bars. The buffet breakfast was good and fresh. The bed was comfortable but the room was dated and small and the valet parking costs $20/day. Staff are nice and helpful, worth for stay.

We were very well looked after by their staff..
Thank you so much

We have just completed our 2 week managed isolation at the Hotel Ibis. The staff have been incredible from our first steps off the bus. Niraj, the Hotel Manager also went above and beyond for an issue we had with our luggage. The rooms were well equipped, with very good WiFi (I was working the whole time and had many Zoom meetings with no connection issues). The beds are super comfortable and very big. They tried to put everyone with a River View, which was very beautiful view. Our only feedback on the rooms are that the TVs are quite small (a minor issue).

The food was always abundant, we finished our 2 weeks with about 10 leftover cans of Coke, and 10 yoghurts that we couldn't finish. There were 2 options to choose from for every meal, and while some were average, others were really tasty (shoutout to the cannoli dinner). The only critique I would have for the meals is you receive an appetiser, a main, and a dessert with lunch and dinner - and sometimes the appetiser was too close to the main meal ie... coleslaw appetiser and then coleslaw with the pork main as a side. But that's only a small note, as overall the meals were very good and never felt like we were hungry or left wanting more.

Exercise areas were a concern before we arrived, but there are 2 areas blocked off with one having 24 hour access - it was nice not having to book a time slot to exercise. They were small areas and basically just the front and rear carpark, but it was still good enough.

Overall, we thought this would be a tough experience but it was pretty enjoyable all things considered; and the hotel staff, defense force, and nurses were all incredibly pleasant and great to deal with.