4 years ago
All of the above applies only to the German depart...
All of the above applies only to the German department (composed of a teacher) and the reception staff:
- Abusive price in relation to the quality of teaching: we spend the 4 hours of daily class doing individual exercises in silence, whether on a computer or on paper. The teacher never explains the theory, gives us fact sheets and we read them silently individually. The times we asked him to explain it, he looked at the fact sheets and just read them aloud. He doesn't prepare the exercises, he completes the answers as we answer them, so it takes time to correct them because you have to think about it.
- Although by e-mail the academy staff assured us that the classes would be of the level we requested (B2.2), they did not have books of this level, nor listenings, nor specific resources to which we put d email agreement, so we always did exercises at a much lower level than this. Even when we searched the Internet and other German grammar books for a list with the explicit topic of B2.2, the classes didn't change at all because, according to the teacher, it was "too difficult to find exercises for that."
- Air conditioning too high: the students wore jackets to class in July, the teacher did not want to open the window because the street was noisy.
- Very hostile treatment by reception and never wanted to hear or talk to us. They knew we didn t agree with what they were doing to us and that completely affected the deal, as they are not at all professional and they never knew or wanted to manage it. We think that they should be used to dealing with children, who do not realize the quality of education or exorbitant prices, much less have they ever had a higher level student than German B2.1
- From an advertised course of 80 hours, 40 of which are on a computer with a program that we didn't like at all because they were exercises that you could find on the internet from home for free.
- After 80 hours of dedicated German and almost 800 euros invested, I haven't learned anything new and I didn't think the staff's treatment was right. I think the price is very abusive, the payment terms too (you have to pay the full fee before classes start and you don t get your money back if you see that the academy methodology is not right for you) and a very great lack of professionalism on the part of the workers with whom I have had contact.