3 years ago
Went to the Lake Station facility, after they clos...
Went to the Lake Station facility, after they closed the Portage location, because the attending physician couldn't make it. Walk into the building, the receptionist is giving medical advice to a phone patient, who broke his collar bone and wanted to be seen. Then, went into a room and was greeted by a nurse, who couldn't get the cuff on my arm, for blood pressure. I thought that was " nursing 101"? Then, the attending physician comes in, or I hope it was, she never introduced herself. Started barking about my medical records, in the fact, that I didnt have them, on my person. Forget the fact, I visited this medical group on several occasions. They have access to my records....didnt know I have to carry paper files! The best part is, I could hear her mouthing off to somebody else, in the hallway about me. I always thought, there was doctor/patient confidentiality? Not at this place. For all I know, she could have been talking to the janitor! Never going back to the Lake Station facility!