4 years ago
This is in my view one of the worst care facilitie...
This is in my view one of the worst care facilities in Westchester. The care was terrible across the board, even though one would think it would depend on the persons giving care. I have had much better luck with 3 other facilities I have used. Moreover, the recordkeeping and paperwork appear to me to be inadequate and the invoicing appears atrocious. Just one example: I received a bill for a service rendered on one day over a year before from a collection agency, even though I have never received an invoice from the facility and have paid all other medical bills not covered by insurance. When I checked, it turned out that the amount was wrong. in the end, the bill was less than $60! My guess is that the use of a collection agency cost more than that, and a single phone call could have corrected this. I will never use this facility again.