The service I received from this company was outstanding. The technician was knowledgeable and courteous. They accurately diagnosed the issue with my refrigerator and fixed it promptly. I'm extremely satisfied with their service.
👍 Norm's Refrigeration & Ice Equipment, Inc provided excellent service. I was impressed with their quick response and how efficiently they fixed my ice machine. The technician was friendly and explained everything clearly. I'm very satisfied with their service.
The technician from Norm's Refrigeration & Ice Equipment, Inc arrived on time and quickly diagnosed the problem with my ice machine. They fixed it efficiently, and now it's working flawlessly. I'm highly satisfied with their service.
The service provided by this company exceeded my expectations. Norm's Refrigeration & Ice Equipment, Inc quickly diagnosed the issue with my freezer and resolved it without any problems. The technician was professional and completed the repair in a timely manner. I highly recommend their services.
I hired Norm's Refrigeration & Ice Equipment, Inc to fix my refrigerator, and they did an amazing job. The technician was courteous and knowledgeable. The issue was resolved in no time, and my refrigerator is working perfectly now. I'm very impressed with their service.
Norm's Refrigeration & Ice Equipment, Inc is an average company. I had some issues with their customer service, but overall they were able to resolve my problems satisfactorily. The technicians were knowledgeable and professional. I'll consider using their services again in the future.
I recently had my freezer repaired by this company, and I couldn't be happier with the service I received. The technician was friendly, professional, and fixed the issue quickly. I highly recommend their services.
👍 Norm's Refrigeration & Ice Equipment, Inc is the best in the business. Their technicians are highly skilled and provided exceptional service. My ice machine is now working perfectly. Thank you for your excellent work!
I had a positive experience with Norm's Refrigeration & Ice Equipment, Inc. The technician was prompt and knowledgeable. They fixed the issue with my refrigerator effectively. I would recommend their services to others.
I recently used the services of this company. Their technicians were knowledgeable and professional. They fixed my refrigerator without any hassle. I would recommend them to others looking for reliable repair services.
I had a great experience with this company. The technicians were prompt, knowledgeable, and fixed the issue with my refrigerator efficiently. They provided excellent customer service, and I would definitely hire them again if needed.
We have been doing business with Norm's Refrigeration for many years ...
They are a great Company to work with
Called these guys out because my walk-in wasn't holding temp. The first technician that comes out doesn't care about the job and spends more time in the restroom than he does checking the unit - it was also raining that day and if the rain is going to stop you from doing your job properly then come back when it stops. He replaces a service cap and adds coolant. The unit starts working then overnight loses temp again. I call them back out(on a day when it's not raining) and the second guy finds a part that was bad, replaces it and everything works fine. Now the issue is they charge me for 2 trips, almost $500 to change one part that took 10 minutes. Their customer service insists that it was 2 separate issues...that happened within a couple hours of eachother? I think the first guy didn't care about the job and it ended up costing me double.
Their technicians do not understand anything about refrigeration! They specialize in providing Complex Diagnostic and exorbitant cost to repair in order to entice you to replace your refrigerator.
When their technician diagnosed our refrigerator as Having a restriction he advised to replace the Compressor, The Evaporator and the Capillary Tube for a cost of over $1,800.00. I have never seen this kind of diagnostic in over 30 years of technical experience!
When I spoke with the manager, he justified the recommendations of his technician and accused me of not wanting to pay for services. When I told him that I was in the business, he asked me why I did not fix it myself!
I was a refrigeration tech for over 30 years and retired 10 years ago; never heard of such a diagnostic. Their technicians gave similar diagnostic of 3 refrigerators.
I called a local tech who came and in less than 2 hrs. and for about $350.00 evacuated the system, installed a new filter/dryer and recharged. The unit is working great after a month of operation.
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