NH Barbizon Palace Amsterdam

NH Barbizon Palace Amsterdam Review

Reviews 802
4.4
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L
4 years ago

We were in August'17. The hotel is very well locat...

We were in August'17. The hotel is very well located, 5 minutes from the center walking and just in front of the Central Station. It is spectacular, the room and bathroom were huge. Everything super clean. Nicely decorated. The attention is 10. If I go back to Amsterdam I will repeat. Congratulations to the hotel staff !!

D
4 years ago

Got our booked rooms mixed (instead of 4 rooms wit...

Got our booked rooms mixed (instead of 4 rooms with 2 separate beds, we got 4 rooms with just single bed in each). Breakfast is good. Shuttle minivan to central station and back departs every 20 mins. Spotted a few mice in the bar

D
4 years ago

Staying at NH Collection Amsterdam Barbizon was ex...

Staying at NH Collection Amsterdam Barbizon was excellent for who was spending one night in the city. Clean and comfortable rooms, great services, and a wonderful staff. They provided me one of the best experience I've ever had in a hotel. Probably it's going to be my first choice in my next visit to Amsterdam.

B
4 years ago

We stayed in the hotel for new year's Eve, so was ...

We stayed in the hotel for new year's Eve, so was just for one night but I can say it was a great experience. Staff are friendly and helpful, the bar is cosy and they have a nice variety of drinks. The rooms are really modern and nicely finished. Would definitely stay again if the opportunity arises.

S
4 years ago

HORROR Hotel! The pictures looked so different fro...

HORROR Hotel! The pictures looked so different from the actual room! It was dirty, old, damaged, the door did not close properly, very disgusting! I asked if they could give me another room. I could not believe my eyes, it was worse than the first one. The lights were flickering and it did not stop. It had to be a joke, but it was not! I was speechless! Never again.

I can not recommend this hotel to anyone! The photos do not correspond to reality. It's dirty, outdated, broken, the bathroom the purest horror. After a complaint, I was shown another room and the lamp was flickering. That can not be serious.

m
4 years ago

This is certainly a good hotel, clean, great locat...

This is certainly a good hotel, clean, great location, very helpful and highly professional stuff. That said, I think it misses that level of detail of a real 5 stars hotel. For example in my case I was surprised of the level of noise (in particular on saturday evening). Also, I found bizarre that the light at the desk is controlled by the central switch... hence you cannot have a person at the desk without switching on all the lights (and if there was a second person sleeping?). A good experience overall.

T
4 years ago

I recently stayed in the Junior Suite for New Year...

I recently stayed in the Junior Suite for New Years Eve. The room was fantastic, very spacious. Hotel reception even let us check-out at 1pm, thank you very much! Love your hotel and city!

On New Year's day though, noticed the hotel reception had a very bad odor, which was fixed within a few hours! Lucky!! I still keep my 5 stars!

S
4 years ago

This hotel is at a great place, right next to Amst...

This hotel is at a great place, right next to Amsterdam Central station. The room was fine and had everything one could need. The bathroom was great. The only annoyance was that the room was overlooking a canal with bars. Not the best thing on St. Patrick day

d
4 years ago

Very clean and contemporary hotel right in the cen...

Very clean and contemporary hotel right in the central part of Amsterdam across from the train station, this is where you want to stay if you want to experience everything in town. It is near the red light area. Very quick and accomodating service. Has great food especially the breakfast, the dinner was okay. The bar and restaurant was very new age looking but wasn't too crowded because there are so many other places to go out nearby. Conceirge is extremely helpful with navigating the town. They can also call and reserve and book things for you, and the staff speak multiple languages. Highly recommend for location and accomodations.

A
4 years ago

It was also a honeymoon and I did not intend to sp...

It was also a honeymoon and I did not intend to spend money, but I was sent to the basement along the water surface of the canal.
The room is on the wall of the canal, so there are windows but the room is dark and humid. If you open the window, you will have to close the room because you can see the room from the pedestrians in the downtown area.
At night, I was bothered by the noise of the downtown area and the noise of the party ship passing the canal.
In the situation that there are few guests in the off-season and the basement room next door is considered to be misleading if the room is differentiated according to the race considering that there were Asians.

C
4 years ago

My stay was excellent. I ve stayed here a few time...

My stay was excellent. I ve stayed here a few times while on business in Amsterdam. The staff was very professional, the property was clean and the location is perfect for tourists. Will be staying here again.

A
4 years ago

Superb service. Great location. Impeccable cleanli...

Superb service. Great location. Impeccable cleanliness. Very helpful staff (who all knew English). This will be my hotel of choice when visiting Amsterdam. Very close to Amsterdam Central train station (beautiful view) and the canal cruise departure points.

X
4 years ago

So so service. Definitely not at a 5 star level. T...

So so service. Definitely not at a 5 star level. The room is good but the COVID arrangement are not so good. You have to take appointment for the breakfast, the minibar is empty but still plugged and noisy, the plastic glass are fragile, the is a Nespresso machine but not coffee every day

R
4 years ago

Stayed there once at the end of a river cruise, an...

Stayed there once at the end of a river cruise, and never again. It's in a seedy, noisy part of town, surrounded by rowdy bars with late-night crowds. The hotel's solution was to place ear plugs on each nightstand. The hotel itself verged on shabby, with filthy carpeting and hallway walls scraped and dinged from luggage carts. My room lacked a closet, instead having a beat-up wardrobe with a few bent wire hangers and it was too narrow to close the doors without turning the hangers sideways. I love Amsterdam and would love to visit it again, but would never consider it if it involves staying at this hotel.

R
4 years ago

A wonderful hotel for disabled people, two beautif...

A wonderful hotel for disabled people, two beautifully adapted showers.
This beautiful hotel is located near Amsterdam Central Station.
The most delicious breakfast there is !!!
In short the attentive and attentive service solved us all the problems we had.
There are no words to service courtesy to exciting quality.
Highly recommend.

T
4 years ago

Gret location!!!

Gret location!!!
Very pleasent. Somtimes we needed to ask them to add things- toilet paper, soaps etc. Since they didn't make sure to leave enough, but they always responded fast and kindly.

n
4 years ago

Here is the great class of NH Hotels the excellent...

Here is the great class of NH Hotels the excellent service! The perfect situation the spacious and quiet rooms only pleasure and happiness! Thank you it's good and great hotel! The value for money is here! Other NH should take example on this one (the NH of Ghent for example)

S
4 years ago

Very stylish hotel . It s right in Amsterdam centr...

Very stylish hotel . It s right in Amsterdam centraal, conveniently located near the train and all shopping stores. Grocery stores and restaurants just steps from the hotel. The rooms are somewhat small and that includes a mini bar. They have a deep soaking tub for those who like to bath.

L
4 years ago

Hotel not worthy of a 5 star very expensive and ve...

Hotel not worthy of a 5 star very expensive and very noisy 100 euros deposit on arrival for the mini bar ??? 50 euro parking during the day? The services are barely worth a 3 star hotel avoided badly placed next to the station. people flock all day never again.

j
4 years ago

Thank you so much for an amazing stay at this grea...

Thank you so much for an amazing stay at this great hotel in my Amsterdam.All the staff makes you feel so extremely welcome and nothing is too much when you ask them for anything.This hotel is at a perfect location. My twindaughters and I visited my country for the first time again in 36 years believe it or not, and it felt like I had never left. The room was so perfect, every morning when i woke up and pulled back the curtains, i had a beautiful view of the Centraal Station and surrounding buildings. A special thank you to Theresa, a server, who was extremely friendly to us, every time we saw her. She even remembered my name, that was so very special to me! A big thank you to all the staff!

Y
4 years ago

This is a great hotel with a good location, opposi...

This is a great hotel with a good location, opposite the Central Station, opposite the ferry station and close to the attractions.

The hotel staff are very friendly and efficient. It was just that, on the night of the stay, the boiler that had hot water was faulty. After the counter was notified, the repair was completed in about half an hour.

The breakfast at the hotel is particularly rich, and there are many choices. The fruit is just the same. The friends of the same group are praised, fresh and delicious. When the guests are used up, the service lady will add new ones. Very generous.

The interior of the hotel is very clean and pleasing, and the guests are very comfortable.

H
4 years ago

The Barbizon gave me initially a rather small room...

The Barbizon gave me initially a rather small room inner courtyard ... after some remarks they were willing to give me a better room, great. The room are rather starkly decorated as in all NH hotels. The location of the hotel is superb with great views and just steps from the historic centre of Amsterdam. Top notch Michelin starred restaurant Vermeer is right next to the hotel - this obviously requires separate reservations.

S
4 years ago

Not what we expected; very noisy, inside and out. ...

Not what we expected; very noisy, inside and out. service patchy and hit and miss. Would not stay again. Previous review responses by the Hotel have said they will share the feedback with their team. Clearly, they are not!

C
4 years ago

Hotel was nice and all. But a certain rude and ost...

Hotel was nice and all. But a certain rude and ostentatious staff member - female conceirge (Caroline) made the experience quite horrible. Not sure what kind of training system the hotel has but I am sure being rude to customers ain't one of the criterias of working at this 5-star establishment. Please relook at the basic manners of your staff. It's unacceptable.

NH Barbizon Palace Amsterdam

NH Barbizon Palace Amsterdam

4.4