NH Barbizon Palace Amsterdam

NH Barbizon Palace Amsterdam Review

Reviews 802
4.4
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L
3 years ago

The rooms are great I have not had the opportunity...

The rooms are great I have not had the opportunity to use other services. It is a convenient location near the station, a stone's throw from public services ... It is prohibitive to rent a bicycle, better find alternative solutions in the center.

B
3 years ago

Horrible experience. STRONGLY RECOMMEND DO NOT STA...

Horrible experience. STRONGLY RECOMMEND DO NOT STAY AT THIS HOTEL. Noisy room, bad service! The hotel bullies the Chinese. Reception (MS ROOS) gives the Chinese the worst, smallest, and noisy room. After the complaint, I was willing to change to a quiet room for us at 12 am. The attitude of the customer service manager (JUDITH) is also very poor. There is simply a normal room and no Chinese. I strongly recommend that you do not live in this hotel.

D
3 years ago

Hotel with a perfect location, close to the canals...

Hotel with a perfect location, close to the canals, at the foot of the metro and the central station, but in a quiet street.
Excellent welcome, the staff is absolutely adorable. The rooms are large and clean.
A choice hotel to stay in Amsterdam.

H
3 years ago

Bad choice... Late check in . I book three rooms ....

Bad choice... Late check in . I book three rooms . I arrived at 2pm.. I received one at 4 pm the second at 5,30 pm ..the third at 6,30 pm.. There is no park available for big cars in hotel like van or family cars..

J
3 years ago

We stayed at this beautiful hotel from Monday to S...

We stayed at this beautiful hotel from Monday to Sunday, right near Amsterdam Central Station.
The location was perfect, everything we wanted to see was less than a 15-minute walk away and the weather played along for the most part (when it rained, the friendly staff at the reception were so nice to hand out umbrellas).
The service was incredibly courteous and our special highlight was the breakfast with an outstanding staff that read every wish from your eyes. If you made a special request (such as 5 minutes of eggs instead of the conventional 7 ), it was fulfilled immediately and the special request was remembered in the days afterwards and you were asked unsolicited whether you would like it again.
The staff greeted you every day so warmly and with open arms that you couldn't get up in a bad mood!
We use almost every service that is available in this hotel, including the sauna area. This is small, but very cozy and wonderful to relax in the evening and then start again into the nightlife; D
One can only say about the rooms: WOW!
Furnished so stylishly and warmly that you just have to feel good!
And on the particularly warm days, the air conditioning saved our lives a few times!

All in all, we will definitely come back and spend our next vacation in this wonderful ambience!
Oh and about the Corona regulations: It was ensured that everything was very hygienic (disinfection options everywhere in the hotel and the staff wore face masks and gloves) but in a non-intrusive and very pleasant way that you could feel comfortable despite Corona had really pleasant and nice stay.

J
3 years ago

Had an opportunity to stay here on a company trip,...

Had an opportunity to stay here on a company trip, so I can't speak to the value but I can speak to the quality. It's a pointedly well done place in an excellent location that works very hard to be a luxury experience. I would highly recommend it.

J
3 years ago

Just across the river from Amsterdam Central, a fo...

Just across the river from Amsterdam Central, a four minute walk. The staff was very pleasant. Rooms are modern looking. Wood or faux wood floors. Internet speed is on the slow side. The breakfast buffet was a little tight, not much room to move around when it s busy.

A
3 years ago

Located next to the train station, give you option...

Located next to the train station, give you option to navigate anywhere.
Close to main attractions in the city.

The hotel is clean, house keeping is great! Always neat and clean. I stayed a week in the hotel and was great. Staff is friendly and rooms are just perfect. It could get loud on the weekend at night as it is located close to bars.

A
3 years ago

Absolutely beautiful hotel. The breakfast buffet i...

Absolutely beautiful hotel. The breakfast buffet is the best I have ever had. There's mass selection of great food to choose from. Everything is quality and I throughly enjoyed it every morning.

The location is perfect - a very short walk from the train station, and close to all the sights we wanted to see in Amsterdam (city centre, Nemo, red light, etc). We walked everywhere had no not travel costs.

The room was very big, as was the bed. The view out the window was a brick wall building - not that great. We didn't find the bed comfortable, but that differs from person to person.

The staff were very friendly and courteous. We had forgotten our travel adaptor, and they supplied us with a large temporary one at no cost - they even dropped it in our room for us. It is the best customer service I've had at a hotel.

I have since tried to book this hotel again, however, they don't allow 3 people in a room. So you can't book with the children. I'm not sure how this works out, since they offer babysitting service.

I also cannot comment on the spa facilities as they were undergoing maintenance during out visit.

s
3 years ago

We entered a second to wait between the two doors ...

We entered a second to wait between the two doors before the hotel hall .... When we saw a guy Mo (reception staff of the hotel) treated us in a very unpleasant way and we faced us badly ...... For people like that I will never stay at this hotel.

L
3 years ago

Great hotel..has a shuttle to take you to downtown...

Great hotel..has a shuttle to take you to downtown and close 10 minute walk to the fairy that also takes you downtown.. Rooms are little small but very clean and hopefully you're out taking in the scenery..instead of in the room.

S
3 years ago

I stayed in the hotel May of 2019. I prepaid for t...

I stayed in the hotel May of 2019. I prepaid for the room with my credit card through the NH collection website only to get double charged during my stay at the hotel. After multiple visits to the front desk (very inconvenient specially on a vacation), they apologized and said it s taken Care of. Only to find out they double charged me AGAIN after 1.5 months without my authorization!!!
Horrible experience!

L
3 years ago

The hotel is great, clean rooms, spacious and comf...

The hotel is great, clean rooms, spacious and comfortable, the location is ideal. On the other hand the staff is moderately friendly and not very attentive. We expect a little more consideration in a hotel of this standard.
We waited long minutes to our arrival, the staff passed by us without seeing us, no one said hello ...
At the hotel bar, same scenario, the two times we went there. After 20 minutes, nobody comes to take your order, you will have to go to the counter to ask to be served. It was still worth the wait because the cocktails are excellent.

E
3 years ago

Maravilhos Fantsstico personal experience atenimen...

Maravilhos Fantsstico personal experience atenimento encatador, restaurant service and fabulous breakfasts. Feliphe Desayunos and Metre had very pendentes of us at all times super atenciosos enchant us thanks to all.

F
3 years ago

Nice hotel, but the rooms are noisy due to crowds ...

Nice hotel, but the rooms are noisy due to crowds of tourists, transport and humming ventilation. The furniture is slightly jammed. On this, in general, the shortcomings end ... The location is excellent, breakfasts and wifi are also quite normal. The staff is nice and courteous.

A
4 years ago

We stayed here for 5 days in december and loved it...

We stayed here for 5 days in december and loved it. The staff where so helpful. I contacted them before i stayed as was my boyfriends birthday and asked them could they do anything and they where so nice and decorated the room for me with ballons etc deff will stay again

L
4 years ago

The only good thing about the hotel is the locatio...

The only good thing about the hotel is the location.

The rooms layout is strange some with stairs some without.

They do not refill the minibar snacks.
The mattress had stains on it.

We went out one day for four hours and we came back no one had cleaned the room.

Pillows were not comfortable at all i got really bad neck pain and stiffness.

Also the water from minibar they do not refill or provide complimentary water.
We stayed for 4 nights they only put 1 small bottle for the whole stay...

The bathroom has no normal amenities like other 5 star hotels, theres no cotton pads, cotton buds, no hairbrush, no toothbrush or toothpaste.

Makes you feel like your in a 3 star hotel not 5 star at all...

Very dissapointing for the price you pay, its just about the good location.

Worst thing as well we had to take our own luggage for checkout, no one came for 25minutes

E
4 years ago

Friendly staff good food little expensive great lo...

Friendly staff good food little expensive great location 3 min walk from amsterdam central station and 10 min walk to dam square rooms are immaculate and ours was cleaned twice a day would highly recommend for your first trip or if you travel by train when I go back I will be using the same hotel again overall awesome experience thank you to the team well done

F
4 years ago

Location is good but the hotel room was less. Brok...

Location is good but the hotel room was less. Broken shower head, mold in the bathroom and a wobbling bed. Really nice shower is also not really because you are in a bath and the drain keeps closing because you stand on it with your foot. Furthermore, a nice hotel.

NH Barbizon Palace Amsterdam

NH Barbizon Palace Amsterdam

4.4