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Sara H

3 years ago

I stayed in the hotel May of 2019. I prepaid for t...

I stayed in the hotel May of 2019. I prepaid for the room with my credit card through the NH collection website only to get double charged during my stay at the hotel. After multiple visits to the front desk (very inconvenient specially on a vacation), they apologized and said it s taken Care of. Only to find out they double charged me AGAIN after 1.5 months without my authorization!!!
Horrible experience!

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