Newmarket Infiniti Nissan Review

If you are looking for a dealership that greets you with open arms and an open ear,,, then turn around ,,,,,you have come to the wrong place. If you like to be treated with a condescending attude and arrogance, well then, Newmarket Nissan is your place,,, you have hit the jackpot. Leadership starts at the top ,,, and this dealership has none ,,,, a boat without a sail ,, or at the very least a sail that is badly ripped and needs to be replaced .On a bright note ,,, Stouffville Nissan is not far away ,,, very professional , from top to bottom ,,, very customer oriented ,,,

My wife and I recently purchased a 2016 Rogue from Newmarket Nissan. Our sales rep. Jack Feng was very patient and thorough in demonstrating all the latest features of this car. The experience of purchasing and trading-in our used vehicle was hassle free. Thank you Jack and the staff at Newmarket Nissan. A special thanks also to Nicole for her assistance.

Bought a new rogue from Jack Schweitzer because he is a very honest, nice, trustworthy guy. A happy experience!

Excellent sales and finance departments. Amazing customer service.

My vehicle has been a POS since I bought it.

They tried to one over me, sneaky buggers. Hid the car proof between the vehicle seats for me to find after I purchased the vehicle. And me not thinking, didn't ask for it. Turns out my suv had been in am accident with over $4000 worth of damage. I am 2 yrs into a 7yr term and waiting for my suv to die on the side of the road on me.
The after market parts they used to rebuild the front end are horrible, they hood won't close. Thankfully my BF is a mechanic, he had to modify the latch to make the hood stay closed. My vehicle has had 4 recalls in the 2 yrs I've owned, 1 being for the transmission. I've been told my transmission is fine but I find that questionable.

Service I got from Dewayne Nicholson was so good, it led me to buy a QX60 for my wife. Which we are very happy with. Your the man!

I just purchased a Nissan Titan from Julio. Fantastic service, well informed couldn't be happier. Highly recommend Julio and Nissan Newmarket.

My car is still there but so far horrible experience. This was the first time ever going to a Infiniti dealership for service on my qx60. DealIng with Corey the assistant manager and he basically told me that because its my first time there i am at the bottom of the list and the people that spend money there are top priority. I will be calling head office

After being short changed, lied to and given a less than agreed upon cheque for my trade in I was directed to the owner who clearly does not care about the longevity of his customers. He completely shrugged off any concern of mine and would not even listen to my point.

I see no reason why anyone would want to endure such attitude and rude behavior. I completely advise you to try another dealership either in the north or south of this one.

I called Nissan Canada and they had told me that they received many complaints about the owner and this dealership.

I will never buy another car from this dealership ever.

Honest people, seamless transitions and awesome service. I had dropped in the other day to view some cars after my previous one being involved in an accident. I mentioned clearly that I wasn t there to buy a car right then and there and I just wanted to see all my options. Even knowing that I wasn t serious, they treated me like family. I was taking a look at their used inventory specifically and I met with a salesman who I believe his name was Eddie. He showed me around and understood that I was mostly passionate and loyal to Honda and Acura brands but he still tried to show me some similarities and differences in their own brand which sparked some interest from me. He then showed me through some of their stock including a 2015 MDX and a 2012 Accord. After taking the 2019 Infiniti Q59 for a spin I have to say, the premium quality is unreal. When they say you don t know a car unless you try it, it s true; I highly recommend visiting this dealership if you re in the market and asking for Eddie. He definitely made my experience worth my time and made shopping much easier.

Purchased a ROGUE last week.

Sales person Melissa Shelley made the whole process simple and stress free. Thanks for the awesome service!

OVERALL GREAT EXPERIENCE!!!
It's disappointing reading some of the negative reviews for this dealership. I have been a customer of Newmarket Infiniti Nissan now for a couple of years and have had nothing but exceptional service. I purchased my first vehicle from Newmarket Nissan in 2014 and recently upgraded to the Nissan Murano. I absolutely love my new car and the Nissan brand! I've been a long time Nissan customer and have always been amazed by the quality and service I've received from them in my 15+ years of driving experience. The staff at Newmarket Infiniti Nissan are amazing! Melissa was my sales professional and she was fantastic! Very knowledgeable, friendly and looked after all my needs. I received such a warm welcome from sales managers Josh and Brian. Dwayne and Michael took care of all the fine details and got me into the vehicle I wanted at a fair price. This dealership appears to have excellent company moral. Everyone is so friendly, they make sure you're well taken care off, asking if there's anything they could do, grab you a water, coffee, tea or anything. The service staff are always cheerful and are fantastic too. Overall, I've always had a VERY positive experience at this dealership and I look forward to being a long term and loyal customer. Thank you Newmarket Infiniti Nissan for all you do each and every day!

Purchased a new QX50. First of all, love my new car! Most importantly, one of the best customer service experience I've had in a long time. Very comfortable, smooth experience throughout the entire process!

Thank you to Julio Dominguez, who helped my family find the right car for us. We are so happy with the new 2015 Nissan Rogue.

Bought my 2017 Star Wars Rouge from Melissa Shelley at Newmarket Nissan. My lease was over on my previous Nissan vehicle and Melissa took the time to go through want I needed in a vehicle. The Rogue will handle all that my fiance and I need from a vehicle. Plus, a Star Wars Limited Edition Rogue makes this vehicle so much better!
Great, stress free switch from my Versa into the new 2017 Rogue!
Highly Recommend! Thanks a lot

Just bought my first ever Nissan from Newmarket Nissan. Peter was so helpful and just amazing to work with. We love our new Rogue, thank you Newmarket Nissan and Peter!!

I wish I could give less stars. My car has been nothing but trouble. Injection issues made my car unusable for weeks on end. The THIRD time they fixed it. Finally.

Bought snow tires with bonus winter wipers ... which were left in the back seat uninstalled after paying $1500 to them.

Now the brakes are gone only after 27000 km. Though at 19000 Km dealership installed snow tires and reported brakes were fine after installing those same winter tires.

I have never had to replace both the pads and rotors at such low mileage in a car that is less than two years old.

Dealt with Jack Feng on the purchase of my new Q50S. Was a pleasure to do business with. Overall great guy, would recommend to my friends and family. Will go above any beyond in terms of service and cares about his customers.

I would like to say a huge thank you for Harrison Roy who worked with me during the process of buying my new Murano. He was very profissional, helpful and friendy. Also Konstantin from the financial team took well care and made the process easy and done! Finally after a year of trying I have a perfect car for work and my family.

A special thanks to Shahyad for such great service and going above and beyond to find a vehicle that met my needs.

Very happy with the service department. They are very courteous, offer rides and I am always pleased with a job well done.

I leased an Infiniti QX60. I wasn't sure at first but now I m happy with my new car. Eddie Russell is very helpful and friendly and I have great experience with him. I ll wait for new face of QX60 and for sure will deal with Eddie again .

Signed up for the Amazon GC test drive promotion. Did everything but never got the GC. I guess their promotion is as reliable as their cars are.

Terrible experience!! I would never go back to them.
I should say at the beginning that the guy who helped us with the test drive was very nice and considerate!
The terrible experience starts with "Josh Irvine". We wanted the best prices for two different models and he kept saying that he wouldn't go through prices before we narrow down to only one model! That initially made us upset because we didn't have similar experience ever. We have been in many dealerships before and they are always happy to work with customers on different models.
Second, it took him ONE HOUR to come forward with the prices. We were shocked because he suggested prices that even were higher that the prices on the website. We were totally upset at the end after being there for 2 hours and half.

The customer service provided by the service department is second to none. Always very courteous, obliging and accommodating. Always take their time to explain everything. Well worth then30 min drive to take my truck to them for servicing

I brought my first car roughly a month ago and the sales rep whose name is Julio, was very knowledge and very helpful in assisting me in the purchasing of my vehicle. I would highly recommend this dealership and the sales rep, to anybody I know who is looking at buying a vehicle.
He also called several weeks afterwards just to check on how everything was going with the car

Great people work here.
Going in for sevice is QUICK and EASY!
Its always a wonderful experience.
Best service department in all the land!

Eddie Russell was great, I would highly recommend him to anybody looking at getting a new car!

Thanks to Josh and Melissa for their help with the new Rogue purchase. I've been dealing with the people here since 1986 before there was a Nissan and I've never been sorry.

Took my car in for service due to engine light. I was told the CO2 sensor needed to be replaced on my JX35. $ 750 was an expensive fix for a sensor, but I went ahead and did it anyway. Received a clean report stating everything is fine after the repair. Then, the engine light literally came back on within 5 km. Called service and took my car in the next day, and this time they are saying the catalytic converter (left) needed to be replaced. They recommended to change the right as well...another $ 3,500 fix. They couldn't explain why they couldn't detect the issue during diagnostic. So basically not even 12 hours later, I got another report showing this expensive repair. The customer service lady made it sound like she already did a big favour by not charging inspection fee. I said I don' t think you can even charge me as the engine light came right back on (which mean it probably had issue before I picked up the car). Her response was 'we still need to pay the technician'. When I went back to pick up the car, I inquired about the converter, as I did recall one side was replaced last year (still under warranty). The same customer service lady said she couldn't find any records and insisted it was not the catalytic converter. Well, when I got home I found a copy of the repair paperwork, the right side was just replaced in 2019.
I was extremely disappointed with the service. As I was debating whether to get a new car, guess what, the engine light disappeared! it's been a week and no engine light. I don't think I would ever trust this dealership, at least for repair service.

Horrible dealership to deal with. No communication what so ever when it came to trying to finance a new car. I had to contact them each time just to get a update. Took them a week just to come back declined even though the income is $90k just because there was late payments from 7 years ago on the credit score. Never heard of such a bad financial company.

Just been to Newmarket Nissan and want to highlight the outstanding customer service of Jack Feng. He did an amazing job, he s so knowledgeable and enthusiastic about the cars, he was above and beyond! Although I didn t end up buying a car, I am extremely happy with all his efforts, time and help.

Best service I have ever received at a Dealership. Fast, friendly, caring and knowledgeable. They listened to me and fixed a long outstanding problem. Thank you Carolina and Ian for the great service.

I just bought a 2015 Nissan Murano SL from Colin Michell and I am a very satisfied customer. My car was certified, detailed, and the tank was full when I picked it up. I highly recommend Newmarket Nissan.

After shopping at a few dealerships Newmarket Nissan was able to give us the best deal on our Nissan Rogue. Melissa was more than willing to accommodate our busy schedules and was reachable at all times of the day to answer my endless list of inquiries. The entire process was enjoyable and hassle free. I will definitely be returning to Newmarket Nissan when it comes time to replace my 2003 Nissan Pathfinder.

Horrible experience I've ever had, they thought customer just a bag of gold and for them to create story to suck ? Too many fishy recently comments have been showed, I don't need to say more. I will never stop on this Newmarket Nissan. I bought my car at other dealership, as my moving to East and drop by this place for service as closer for me, I will not get this worst experience if I do not went to different dealership. My car is under warranty covered (also paid extra $5k for extended warranty) and do service regularly as schedule, they created story cost me > $2k (cause they said the part is corrosion as I understand it is aluminum). Lucky for me walked out of store (actually paid them ~ $200 for inspection) and go to other dealership and cost nothing as warranty covered. I want to share my review about this dealership. Because I've been thought bad about Nissan recently after write complain with Nissan Canada (they did not resolve for me) and want to get rid of my car to go with other vendor (not Nissan). Now I shared my thought here because Nissan customer on Newmarket and around area to think twice before step in this place for service. And I want Nissan Canada need to take a look on this place because people look bad about Nissan, even if Nissan tried to improve and innovate latterly to bring Nissan image back to market but this small thing will kill the selling quota for Nissan Canada as Toronto is big market in Canada

Sales manager is a douchebag! I went in looking to lease a Q70 and i wanted to get a price before i can make up my mind and he simply shook my hand and said to go and see the price online if i was not going to lease that DAY! Clown thinks he s selling a pair of pants ! Love the car will go to another dealer to get it !

Don't trust them , they are unprofessional at all , sales manager is so rude and unprofessional
I deal with Infiniti for 4 years now and this is my second car

Will not use this dealer again

Don't ever buy from Newmarket Nissan. I also had a bad experience buying a truck from them I also wanted monthly payments and turns out it comes out bi weekly and over charged for rust proof and the truck is rusted? Brought the truck in for repairs turns out it goes other places for them and it still has the same problem. They told me it's how I drive when" I give er" that's pathetic you can't give er cause the truck will fall apart.
Had rear stabilizers put on cause the rear end moves and those r falling off now... everyday there's a new problem with the titan inside or outside. I was dealing with the new management which doesn't even like trucks so now I'm screwed and have a truck with 22 grand negative equity that they forgot to mention to me or eles I never would have signed the deal. Watch when you buy a truck from these guys there pretty slick at what they do.

I wish I could give them an extra star.
Well, long story short. I brought a 2015 Micra from New Market Infiniti Nissan. Julio, the sales representative who served us was very knowledgeable and patience with my questions that I'd raised with regards to the vehicle. At the end, I received free rust proof, undercoat and a $4000 discount on the vehicle.

Thank you Julio and Newmarket Infiniti Nissan for giving me this amazing car buying experience.

The absolute worst experience I've ever had at a dealership. The sales person spoke down to me and treated me like I wasn't serious about buying a vehicle. He told me he needed my credit card to even talk about better pricing than the one he was giving me right off of google. The way he spoke to me was condescending and rude. He only brought another manager in when I mentioned my dad had purchased a vehicle from this location. My dad will also never be returning so not only did you lose a potential customer, you also lost a current one. When mentioning we were looking at other vehicles he said he was surprised that we would be doing such a thing in the pandemic... he also tried to scare us by telling us that a dealership we were going to had a covid outbreak. This is completely unacceptable. Customer service clearly isn't important to this dealership!

I bought a QX60 10 days ago and it was a really good deal and I got this deal from Mr. Reza Shirazi and he helped me a lot during the buying process and I wanted to thank him for that.

DO NOT BUY YOUR CAR FROM HERE.

THERES A REASON WHY THERES SO MANY SIMILAR 1 STAR REVIEWS FOR THIS PLACE.

This dealership has shady salesmen and their policies serve to steal your money.

They will take advantage of you if they can and try hard to sell you on their insurance which they claim will cover scratches and damages to your car but come time you try to use this insurance they will cite excuses like the scratch CAN ONLY be on these specific doors to actually be covered by the insurance .

Would not recommend this place, try elsewhere.

I recently purchased a 2014 Infinity QX50 from Newmarket Infiniti to replace my Acura. I got it at what I consider a very good price and was impressed at how friendly and comfortable the purchase process went.
I was also impressed how well it was prepped for me when I went to pick it up.
I highly recommend anyone in the market for a new or used vehicle to visit Newmarket Infiniti.
I would like to say a big thank you to Newmarket Infiniti for making my purchase smooth and easy. Dwayne and Jason were great!!

As a recent widow I was very nervous to shop for a car, Harrison was wonderful, genuine & trustworthy, he showed me everything with clear explanations and answered all my questions. I love my new-to-me 2017 Rogue, and I went home with surprise gifts I wasn't expecting when buying a used car!!

This certain location serves only as a detriment to the brand of Infiniti Motors. Shady business practices and excuses lead me to believe that this dealership is under poor management. Try another Infiniti dealership, I'm certain they won't sell you bogus warranties that they reneg on.

Will bring this up to corporate.

Was offered cake, because someone had a birthday, as well as a beverage while I waited for my car that was being serviced.

Peter Natale is simply my "Go To Guy". He is very humble, understanding and an amazing individual. We bought a Pathfinder from him and I cant explain how easy and convenient it was to deal with Peter Natale. We made the whole deal over phone calls and just went there to pick up the vehicle. Love this guy-Peter Natale. Brian, Sales Manager is also great. New Market Nissan rocks...

Called their service dept today to service my Murano. All I can say is they don't care about their new customers. I've asked to leave my car for a service, needed a shuttle service to take me back home which is 18 minutes drive according to Google maps and they are the closes shop. They've declined to provide me with their shuttle service. When I've asked if they decline me as a new customer just because of that I was told that it is their policy and there is nothing to do. Asked to check up with their service manager and got the same answer. Conclusion: they don't care about new customers and don't want to expand their business.

My husband Daniel Koomar and I have leased two vehicles from this dealership (2010 G37 and just recently the 2014 Q50). The Sales Manager BUDDY TAYLOR did a FANTASTIC job in helping iron out all the details and we found him to be extremely resourceful and helpful in addressing all of our requirements. We are extremely thrilled with our newest addition, the Q50 for it's high-tech features, it's powerful demeanor and it's ultra smooth ride/handling. Thank you Buddy and Newmarket Infiniti Nissan for making our experience a terrific one!

We had bought from them before, so we went shopping there with good expectations. Melissa Shelley was terrific, taking us out in a 2015 Murano that was super. She was very knowledgeable about technical specs and features of the particular model. The price discussion was professional and reasonable and we were happy with the result. The delivery was done by Julio Dominguez, who was also a thorough professional, taking us through the car, explaining the main features and setting up our phones. Thanks too, to Allison Evans, who handled the financial side very well. All in all a very solid team - many thanks to all!

Shelley came highly recommended to me and did not dissapoint. She made the whole process easy and fast as I needed a new vehicle quickly. I got the car I wanted for a great price. Michael Amson was also a pleasure to work with. So happy with my experience and I am loving my new Rogue.

Very good people to buy from.....

I bought a 2014 Q50s Hybrid last week, Ryan Boyle did a terrific job. Friendly, very knowledgeable, patient, professional, with good followup. I highly recommend him and the dealership in general.

Expect to wait over an hour just for an oil change! Horrible service.

Bought in summer of 2016:

Josh & Julio - Thank you again for making the process of buying a vehicle a wonderful experience.

Your hospitality and candidness were greatly appreciated.

The vehicle was nice and clean and all of my family are looking forward to riding in the SUV.

The staff at Newmarket Infiniti Nissan are like none other! I felt like I was a part of the process the entire time. I would definitely recommend this dealership to anyone looking for a new or used car :)

I purchased a QX50 this week. I had great experience with both sales and financing staff. Joshlene introduced me to Dwayne who was very helpful and nice and answered every question and fulfilled different requests that I had. He actually picked me up from Toronto on the day of the delivery... how 's that for going above and beyond? Shannon was very helpful as well. I didn't sense that I was being pushed into the purchase at all. Overall, great experience.. I hope that I will be equally as satisfied with the car itself in the future as well.

Melissa is absolutely fantastic at her job. She made the purchase experience easy and her attention to detail is beyond exceptional.

I called here this morning because my husband wanted to test drive a Nissan Leaf. The girl who answered the phone told me she had never even heard of the Leaf. Not really sure how someone at a Nissan dealer could not know a car they make but it definitely sealed my decision to choose another dealer who knows more about their brand.

Buying a car here was easier then expected especially during covid and will definitely go back in the future. Thank you to the amazing team

Went to an Infiniti dealership close to my home. Without getting into details had the most disappointing experience ever. Rude, obnoxious salesperson basically not interested in my business. In retrospect he did me a favor. Although a bit far from my home, after making an inquiry and speaking with Joshlene I made the trek to Newmarket and had an amazing experience thanks to Dwayne, Jason and Nicole. Dwayne and Jason were great putting the deal together and Nicole was the best financial person I have dealt with to date. Joshlene was a great liaison. Everyone was down to earth and welcoming. Overall a low stress auto purchase. I would definitely recommend this dealership.

Thank you Jason for helping me find the car I was looking for! Very knowledgeable and helpful. Would definitely recommend.

I just picked up my new car today and was so pleased with the experience. Ryan (Boyle) was super helpful during this entire process. I have been with Nissan for 15 years now and I wouldn't change that.
The staff at the dealership are all very nice and the service department staff have made me feel comfortable for years!!!

I got my car financed from this dealership almost two years ago and they surely getting down with sales and service. After recent oil change the technician lost 3 bolts and 2 u-nuts from the engine splash bottom cover and damaged the plastic by forcing the u-nut with a high speed air gun - found this after check up. Cannot trust with a simple oil change, imagine to go there for service or fluid changes! They doing you a favor not service. And I cannot stand that new sales manager - he was pushing me to buy a new car and when I sad no thank you - he was trying again for a couple of times and later the salesman was using the same tactic and finally I just left outside to stop that pumping from sales! Very scary and unprofessional. Stay away!

READ THIS REVIEW . I walked into this dealership after reading the reviews and thought that I was going to have a bad experience, but I really wanted a Nissan and I thought what the heck. This place has now hired a man and his name is Macon Doublet to take care of changing this place for the better. WHAT A GREAT PERSON !! HE DEFINITELY KNOWS HIS STUFF. Got me a great experience, a great vehicle, a great price. This guy does not disappoint. I thought it was so thoughtful to get me a discount just because I am in the military. Who would have thought I was appreciated. I really felt that I made a friend. Thank you Macon and all the crew at Newmarket Nissan, you really made my day. I love my vehicle. :)

My wife and I purchased two vehicles from Eddie QX50 and Q60. Eddie was fantastic to walk us through the vehicles features, however it was his continued follow up and check in s that make all the difference.
Well done Eddie and thank you.
Michael and Brenda

Great place to buy and service a car. We are repeat customers. Julio in Sales was very pleasant and helped us with getting our latest car.
Highly recommended.

Tina, was very helpful and answered all our questions. Followed up to see if we still needed a car after our first visit. Thanks Tina

Came for oil change Friday before noon. Had to wait until Wednesday for next available booking... That's 4 business days worth of wait for an oil change, not impressed.

Have a Ford and Toyota. Both had all been the same day for years.

under new management - same bad business policies (service department). Bought Nissan from other dealership, but this dealership's bad policies have caused me to never buy Nissan again!

Many thanks to salesman Jack Feng. He is an honest and transparent salesman with a great attitude. My wife went into the dealership by herself just to get prices on a car and our trade and Jack was awesome. She ended up buying the car with me on the speaker phone with Jack.
Same experience when Jack delivered the car.
He is a complete pleasure to deal with and he explained how everything worked.
It seemed like all the other deals going on were also a good experience for others.

Thanks once again Jack. This is how it should be. A nice non stressful experience.

We will do our best to give them our business on the service side as well. Even though it is a bit of a drive its worth it.

A huge shout out to Melissa Shelley for making the whole experience of trading in & purchasing a car stress free! I highly recommend her to anyone thinking about going through the process. She helped match me to what I was looking for. I absolutely love my new car - thank you!

Bought my car a few months ago from Melissa Shelley. She was really friendly and easy to deal with. She has been quick to respond to any questions I have had through email. My car has been great I would consider buying at Nissan in newmarket in the future.

Parts department was helpful at finding a part I needed and didn't try to upsell me on stuff I didn't need.

Best sales and service teams in the business. Knowledgeable, honest and efficient. I love my Nissan and there is no better Nissan team than at NEWMARKET Nissan!

I bought my Nissan Sentra from Newmarket Nissan a couple years ago. My previously used car had broken down and needed to be scrapped. I wanted a reliable new car that was affordable. Ryan Boyle was great through the process and made everything easy. Ryan still sends me texts to make sure I am still satisfied. Tough to beat that kind of customer service!

I ve been servicing my Infinti for years at Newmarket Infiniti and it s always a pleasure dealing with their service advisors.

Great service on sales floor, came to get a car got the car. Pleasant staff , felt welcomed and they cared for my business. Negotiations were as it should be no bs, no frustration no telling me I don't know what I am asking for, they worked with me and got the deal done.!

I had a very bad and unexpected service that i recived from this dealership!!! There is no good management and they waste my time 2 weeks !!! No body take responsibility....

I bought Infinity JX 35 from here.
I bought the extended warranty paid $3000 extra for that.
When it comes to claim for my AC repair, then I realize this extended warranty is a rip-off. When they will sell it to us they will say as this is the best thing I should consider. When it s time to claim, that would be the most complicated and full of formalities involved but after all these it may not cover.
I repair my AC from other mechanics with the half of the price. I regret.

Had a yet another great experience with the staff at Newmarket Infiniti/Nissan. I just leased my new Q50 and couldn t be happier with how quick and efficient the process was. Even though we re are in the midst of a global pandemic, the dealership took every precaution to make our visit safe and pleasant. I ve leased 2 vehicles (Nissan Sentra & Rogue) through the Newmarket dealership and was happy to come back and step into an Infiniti. Highly recommended

Just bought a new Rogue, and after some wheeling and dealing I ended up with a great deal and a fair exchange on my old car. I love my new Nissan and it was a big decision leaving Toyota but after their brutal behaviour I had no choice. This experience at Newmarket Nissan was great and Macon and his team seem to want to make change and improve the past relations that may have been poor under the old management. I have not had to deal with Service yet but time will tell. It is worth your time to visit and meet the new staff and perhaps make your own decision, I was hesitant when I read reviews but after visiting three other Nissan dealers, I could not beat the deal that Macon gave me.

My family and I were looking for a new vehicle, and went into Newmarket Nissan to look at the Rogue. From the moment we entered the showroom, a friendly Colin came to greet us. We didn't expect to purchase that day! But after viewing similar vehicles, and having done our research, we knew the Rogue was the right one for our family. Colin Mitchell answered all of our questions, and took us for a test drive to ensure the cargo space would be sufficient for our needs. He made the process smooth for us! Alison Evans was also very helpful. Thanks for a wonderful experience. Highly recommend!