GlamSlam Tennis Review

Enjoyed my time in London. Excellent arrangements at Wimbledon.

perfect foresight on what would work for us, and perfect and most pleasant implementation!

BUYER BEWARE
What they sell you may NOT be what you get. This was our third consecutive year with top notch tours, and until this year it was great, but 2019 was TERRIBLE. First, they assigned us to the wrong seats (3rd year in a row they did this) then they informed us that due to high demand we were put in different suites for the next 2 days. What?! I m sorry, but I purchased suite tickets for this specific suite with this specific host and these specific services. No one ever mentioned the fact that we would, or even could, be put in different suites. This was completely unfair, especially when the price didn t change. The suite we were put in the 2nd day charged $4.00 for a bottle of water! No lunch service, no beer & wine, just snacks. The seating was more 1st come 1st serve, so our party had to sit in different rows from each other. This was not a fun day. Day 3 was a bit better, at least there was free water, but even less food. In here you have to order whatever food you want and pay extra,,,a lot extra.
How is it fair that you charge someone the same price and put them in different suites with COMPLETELY different services?! How do you not at least give some advanced warning so they are prepared? Also, come to find out that we should be receiving a free parking pass with suite tickets, and top notch charges extra. This was a huge disappointment from a company which we expected better things.
If you buy from them, be sure you specify where you want to be, and get it in writing. Otherwise you may get ripped off, like we did.

Our Wimbledon experience with GSTT was perfect. The organization and coordination by the super friendly staff made it seamless for us. We loved the opening dinner and meeting the staff and fellow guests. The transportation, Hari Hotel, and Hospitality House were so convenient and comfortable. Best of all were the seats at Court 1 and Centre Court with access to the debenture holders lounges. It was first class. We will recommend this tour and company to all of our friends. We can t wait for another tournament. Thank you for making this so special.

Our experience at the Open was great. The Grand Slam people were great in orienting us to the event and were great hosts during the event. It was a tremendous experience.

I booked mens semi finals tickets and mens finals tickets with this company for the Australian Open and it went horribly wrong. When I showed up in Melbourne mind you I flew from Chicago they had the wrong tickets for me. Imagine flying all that way and they screw up this bad . I would never recommend this company to anyone . There are other companies out there . I really love how this company is trying to say that it was my mistake. I mean I literally only told this group like 5 times I only wanted mens semi final tickets. No doubt I should have looked at the invoice but I figured after telling them so many times you would think they would get it right . Wait they said I demanded free seats ??! This group was begging me to take down a review . It's completely in my right to do so . Never at one time did i demand a thing. I asked them if they were going to comp my tickets for the error that's what I asked . They said no and I said no problem . They just couldn't handle the review on Facebook so they blocked me and put their spin on it . They want me to call them ?? They can call me if they have a problem . I will definitely take the call not block them . This group just can't admit they made a huge mistake and I have the papers to prove it .

Simply the best! Have done US Open and Indian Wells with these fine professionals and plan to link up with them many more times. Looking at Wimbledon next September. Thanks Andrew and team!

Andrew, Stephanie, Lennie, our rep Chris Lyons and the rest of the GSTT,

Edwina and I just want to thank you for such a great time at Indian Wells. It was our first pro tennis event and it was just fantastic - our seats on Saturday were spectacular. Chris said once you go you'll wanna go back every year. Roger that! We can't wait till next year!
Thanks!
All the best
Mike and Edwina

We traveled to Wimbledon 2017 with Grand Slam Tennis Tours and it was my trip of a lifetime! We were treated like royalty. The details were well thought out, from the Hari Hotel, to our welcome dinner, private coach and hospitality house - everything was wonderful and when we found our Center Court and Court One seats we were blown away! The access to the debentures lounge was a special bonus we really enjoyed. Everyone and everything was great and we hope to attend another slam with Grand Slam Tennis Tours again!

Excellent time at Wimbledon. These guys provide a top notch tennis experience. They delivered what they promised and then some. The staff is helpful, friendly and available for your needs. Highly recommend.

Helped me get great seats and the staff was very informative. Definitely using them again next year.

What an amazing experience we had at Wimbledon with Grand Slam Tennis Tours. We loved everything.... Hotel, hospitality house, debenture, the shaded seats, the whole scene at the All England Club, the playing on grass courts at the lovely Roehampton venue all wonderful. We felt the flowers alone were almost enough of a show, without all the rest of it. At Wimbledon, it should be stressed to anyone who truly loves tennis, there is purity. No giant screen playing ads, no loud music just live tennis at its very best! When I got home I read in The Economist that there are three ways to get to Wimbledon: cash, luck, or patience. Luck is the lottery. Patience is the queue. We have tried the first one to no avail, but actually did meet a guy from Indiana on the tube who had gotten his tickets that way. In any case, I am glad we decided that the cash route was worth it, especially with an organization like the one that Grand Slam Tennis Tours has built! Owner Andrew is superb, and his management style has obviously attracted like-minded staff: all professional but with a keen sense of fun, too. We had been to the French Open with Grand Slam in 2011. So we were prepared for a great experience, and were not disappointed. We are seriously thinking of going to Australian Open with them. We have been there in the past, but we know that Grand Slam will make it even better.

Andrew and his staff made arrangements for my wife and me to attend the 2017 Australian Open. We had a great room at The Langham Hotel - Melbourne and front row tickets in the Rod Laver Arena for the men's and women's quarterfinal matches. Kyle escorted us to the Kooyong Lawn Tennis Club to play tennis at this historic facility. Everyone we dealt with at Grand Slam Tennis was friendly, professional and helpful. We definitely will ask them to help us plan our future tennis trips.

I had a great trip to NYC for the first two days of the US Open. All of the arrangements were great. I will definitely plan another trip with Grand Slam Tennis Tours!

First time ever using GSTT, staff was wonderful, we got everything they promised, nightly updates were extremely helpful (added bonus). Will definitely use they again when planning a tennis experience. First class folks from A- to -Z.

This was our first trip to the US Open and we had a wonderful time. The hotel accommodations were very nice and the seats at the stadium were great. Highly recommend Grand Slam Tours!!

I have had the pleasure of attending two grand slam tennis tournaments with Grand Slam Tennis Tours. Wimbledon 2018 was a dream come true and most recently the Australian Open 2019 was a fabulous experience. Andrew and his team know and care so much about the sport and the people who love it and it shows in every detail. The welcome dinner was warmly entertaining and tasty, shared with fellow tennis lovers and a couple guest professionals that had a doubles match together the next day. The tickets to the four sessions we attended were wonderful, including courtside for Federer. I can t wait for my next trip with this crew.

My husband & I attended Australian Open 2019 and it was the most memorable experience ever! Everything was perfect including the hotel, seats, welcome dinner, city tour, and above all the warm reception by grand slam tour staff. Also, Grand Slam Tour staff provided us with exceptional service .. we were able to get tickets for the AO men final just one day prior to the final. We valued that a lot. Thank you.
We have 2 suggestions:
1. To give more options regarding accommodation. We stayed at the Langham hotel which was wonderful, but we were out at the tennis courts almost for 12 hours every day as we had day & evening sessions for the 4th round and Q finals. So, we spent very little time at the hotel. We would have preferred to say in a 4-star accommodation.
2. To provide access to a full hospitality club including food & drinks. The access to hospitality club (Atrium) was not up to our expectations as it didn t include food & beverages and it was always busy, we hardly had a place to sit between matches.

Andrew, Stephanie,Kyle. Tricia and I just wanted to let you know what a fantastic time we had at the Australian Open. The front row seats we had were unbelievable. The Langham accommodations were first class and the proximity to the event and downtown Melbourne were great. Opening and closing dinners you catered were delicious, the other members of your tour group we met were delightful, especially Andrews mom and son. We then continued our journey,that you coordinated with Down Under Answers, on to Queenstown & Christ Church New Zealand,then back to the Great Barrier Reef and Sydney Australia. We were picked up in luxury cars, all airline flight reservations were correct, hotel accommodations were 5 star ( the George in Christ Church upgraded us to a suite ). The only minor hitch we had in all of this travel was that the airport limo in Cairnes didn't show up and we had to take a mini bus to the Thala lodge. The manager of the lodge totally made up to us with a comped dinner, which was great. As this was my first trip outside of the USA, I was impressed at how smoothly everything went. Our only mistake was arriving in Australia, going to New Zealand then back to Australia. We wasted a day traveling between the countries 2 times. If you have any potential clients that would like to speak with us or email us about our trip , please don't hesitate to give them our contact info. Thanks for everything!

Rich Freda/Trica Blakeslee

ps. We are going to Indian Wells 2018

Excellent!!!! We have used GSTT on two separate occassions, to attend Wimbledon and the Australian Open. On both occasions GSTT did an excellent job. Their staff is courteous, friendly, accommodating, and very personable. Highly recommend them for all your tennis travels.

My friend and I were flabbergasted when we were not given a complete refund after Wimbledon was cancelled this year. Airfare, accommodation, even play tickets were all reimbursed to us 100%. Grand Slam Tennis Tours kept $660!!! Would never recommend them.

We just came back from Wimbledon 2018 and GSTT exceeded our expectations. We stayed in a top-notch hotel in London and started our trip at the welcome dinner with Tom Gullickson and Gigi Fernandez and a fun afternoon playing on grass with Gigi and other pros and guests. It's not everyday you get coaching from former champions! Onto Wimbledon: every day started with convenient transportation by tube or private bus to the wonderful hospitality house, very relaxing and welcoming with a delicious healthy brunch. Then, we picked up our tickets and walked 8 minutes to Wimbledon and boy were the seats amazing - same level as the Royal Box, 2-10 rows back on the baseline/corner, in the shade, with access to an exclusive lounge. We saw some amazing tennis and had a trip of a lifetime. I am grateful to everyone at GSTT, who clearly are passionate about tennis and showing their guests a great time. Highly recommended.

Went to the US Open in 2017. Grand Slam totally delivered on it's promise. It was a fantastic trip and very well organized. We loved the whole US Open and New York experience. I would recommend them for sure and plan to use them again!

I would like to take this opportunity to thank Andrew for making our Australian Open experience a blissful success.

A ticket mixup on our part could have led to a disappointing Open but Andrew patiently advised and remained with us until we were able to purchase additional tickets.

Once again, thank you Andrew for going above and beyond what was necessary!

My wife and I had the experience of a lifetime, Hosted by Grand Slam at Wimbledon. 3 Days of incredible tennis from amazing seats. The hospitality house, the Tennis on the Lawn, The food... The people... Amazing experience, a no brainer. First class... We loved the Sloane Square hotel... just an amazing experience...

Grand Slam Tennis Tours provided a fantastic experience for us at the Australian Open. Everything was beautifully arranged and each day was a joy to experience. The staff was exceptionally friendly and helpful. Due to a misunderstanding on my part, I thought we had seats in the shade. When I mentioned this to Stephanie, she made it happen, even though it was not part of our original package. I would highly recommend Grand Slam Tennis Tours for arranging all your tennis travel plans.

3 days at Wimbledon. Glorious. Great seats, hospitality house has great food and drink and is 5 min walk from courts. The team goes all out to help you trade tickets if the person you want to see is not on your court. Very nice people on the tour as always. I think this is the best tour of those available that I have been on.

Very nice company to deal with. I went to the US Open and they were very flexible about accommodating my requirements. Well organised with a personal touch often missing in big companies. Enjoyed chatting with the other travellers in the group too.