I recently used their escrow services for a busine...
I recently used their escrow services for a business transaction, and I found the whole process to be quite average. The website was easy to navigate, and they provided the necessary information. However, the communication from the team was lacking, and I had to follow up multiple times to get updates. It would have been more reassuring to receive proactive communication from them. Although the transaction went through smoothly in the end, I expected a more attentive and proactive approach from the team. The experience was not exceptional, but it got the job done. Hopefully, they can work on improving their customer engagement to provide a more satisfying experience. 🤔
