As a customer, I recently sought the services of a...
As a customer, I recently sought the services of a technology consulting company to assist with my business's IT issues. I came across a company that caught my attention with its sleek website design and attractive promises of innovative solutions. However, my experience with the company, unfortunately, left me feeling less than satisfied. While the consultants were knowledgeable, I found that their responsiveness and communication skills were lacking. It often took days for them to address my inquiries, causing delays in resolving my IT problems. Additionally, the pricing structure was not transparent, and I ended up paying more than initially anticipated. On the positive side, the consultants did eventually resolve my issues, and the solutions implemented were effective. However, due to the overall lackluster experience, I can only rate this company as average. I would recommend potential clients to carefully consider their communication and pricing expectations before engaging their services.