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N
9 months ago

I leased a car from Sixt Leasing and I am very sat...

I leased a car from Sixt Leasing and I am very satisfied with their service. The process was easy and the staff was helpful. The car I received was in great condition and met all my expectations. I would highly recommend their leasing service to others.

D
9 months ago

I recently leased a car from New Kopel Group and I...

I recently leased a car from New Kopel Group and I am very happy with my decision. The staff was knowledgeable and provided excellent customer service. The car I received was in great condition and I had no problems with it. I would highly recommend their leasing service to anyone in need of a car.

S
10 months ago

😃 I had a great experience with Sixt Leasing. The ...

😃 I had a great experience with Sixt Leasing. The staff was friendly and helpful, making the leasing process stress-free. The car I leased was in excellent condition and met all my expectations. I would definitely lease from them again in the future. 😃

K
10 months ago

I had a great experience with the car leasing serv...

I had a great experience with the car leasing service provided by Sixt Leasing. The process was smooth and hassle-free. The staff was professional and the car I leased was in great condition. I would highly recommend their services to anyone in need of a car lease.

T
10 months ago

👍 I really enjoyed my experience with New Kopel Gr...

👍 I really enjoyed my experience with New Kopel Group. Their car leasing service is top-notch and the staff is extremely helpful and friendly. The process was easy and straightforward. I would definitely lease from them again in the future. 👍

D
1 year ago

I recently leased a car from New Kopel Group and I...

I recently leased a car from New Kopel Group and I must say it was a great experience. The staff was professional and attentive to my needs. The car I received was in excellent condition and exactly what I was looking for. I would definitely recommend their leasing service to others.

M
1 year ago

😊 I had a wonderful experience with New Kopel Grou...

😊 I had a wonderful experience with New Kopel Group. The staff was friendly and helpful throughout the leasing process. The car I leased was in excellent condition and I had no issues with it. Would definitely lease from them again! 😊

D
1 year ago

I recently leased a car from New Kopel Group and I...

I recently leased a car from New Kopel Group and I am very satisfied with their service. The process was smooth and the staff was friendly and helpful. The car I received was in excellent condition and exactly what I was looking for. I would definitely recommend New Kopel Group to anyone in need of a car leasing service.

Z
1 year ago

I recently leased a car from New Kopel Group and I...

I recently leased a car from New Kopel Group and I am extremely satisfied with their service. The staff was professional and the leasing process was quick and easy. The car I received was in excellent condition and I had no issues with it. I would highly recommend their leasing service.

C
3 years ago

It all started with a Sixt SH (New Kopel Ro). The ...

It all started with a Sixt SH (New Kopel Ro). The staff there is ok, the purchase moved everything very well and I received a lower price than I expected to negotiate on the car bought - not about them is this review.

The problem came close to the expiration of the warranty when the car started to have a problem with the gearbox. I called, I made appointments to a partner service, and I left a car on Saturday to find out. During the following week I received the news that the car has a damaged sprocket and that the gearbox must most likely be changed - all on the warranty. All right here.

But Sixt did not have the essence to take the information. It lasted 2 weeks from the discovery until the car was repaired - a work that was estimated at just 16h of workmanship, not the TWO WEEKS. Ok - not to be absurd, agree 2 days to order the piece and another 1-2 for delivery. But from 5 days to two weeks ... a bad joke. Meanwhile, there were plenty of phones.

The coordination between the operational and the call center is 0. Those in the call center can have the best intentions, but they do not have the ability to get information in decent time. She promised to come back in a couple of hours with the phone, I called again two days to find out that I did not know anything.

In the end the car was ready, the repair ok (momentarily). However, like any normal man who has done repairs on the warranty, I asked for a simple service bill, or an invoice or proof of installing ok parts and not of dismantling + a warranty on the work. It's been a week, two phones, an email. I got one answer: "the gearbox has changed, that's the price." I'm crazy, are not I? Is it abnormal to ask for an invoice to prove that a work has been done for which warranty must be provided?

I wait, it's been a week since I was asked to prove the work done and her guarantee. If they do not get anything, the first step is the complaint to ANPC.

So, if you've come to read here, either you're working on Sixt in customer service or online marketing (tip: go somewhere where the job is done well) or you want to interact with this firm (in which case I advise you to run).

P
3 years ago

The worst operating leasing company. I do not reco...

The worst operating leasing company. I do not recommend!!! It takes at least 1 month to change a piece to the car, and they give you replacement cars that consume 10-12. Beware of them.

New Kopel Group

New Kopel Group

3.4