What a difference some people in this world make! Sage Collin's is one of those people. I came to the bank with a big issue and she was on it. Beyond helpful, patient and extremely understanding. I can't thank her enough for taking time out of her day and for her support today. As a whole NEFCU has always been a great organization, I'm so glad to be a member. Thank you to Sage and the entire staff at the Williston NEFCU! Merry Christmas!
Not impressed at all. I have a car loan account with them and went there to get help with my son's passport documents notarised. Plainly refused to help and gave many excuses. They said my son is not on the account and that they don't notarise thump impression of minors. Made me wait for long and attended customers that were there after me. Went to FedEx and that nice lady notarised everything without a single question asked.
Alisa Marsh is the BEST!!! She made my boat loan easy and painless, she was very helpful! I look forward to working with her in the future!
I have been a member of NEFCU since 1998 when membership was limited to employees of the hospital and IBM. At the time, I accepted a temporary position at the hospital so that I could join and have not regretted joining since. The interest rate on savings is among the highest available locally and the interest rates on loans are among the lowest. They also combine loan and deposit balances when determining a member s status, so I have always been top tier 25k+. This has given me many free services over the years, which is much appreciated.
It seems from some recent reviews that people have a love/hate relationship with this CU. They all seem to be 1 or 5 stars, so read them with an eye towards what the complaint or compliment is and make the decision of this is the right place for your financial transactions. It certainly has been for my family for longer than most relationships last, so I hope that tells you something.
NEFCU has always provided me with a great experience. I have been a member for over five years and have several accounts and loans with NEFCU. I have always been extremely pleased with their service and the professional staff, not to mention their good loan rates. They also will actually deliver loan checks in person (which is great for those of us that live outside of Burlington). Mike delivered the check for our last auto loan and we had him in for a visit. What a nice guy. I highly recommend NEFCU if you are looking to switch banks or have just moved to the area, you won't be disappointed.
Received extremely poor service when calling with questions about how bank hours where affected during this shutdown. Apparently bank workers are not essential.
My wife and I have had several accounts with NEFCU for about eight years. Whether depositing, borrowing or transferring funds, we have always been met with with most helpful and friendly staff. Never have we had any unpleasant encounters.
NEFCU is seriously the best credit union ever. They actually care about their customers and I m just beyond impressed at this point. I ve never been disappointed with the service I ve received. I won t bank with anyone else.
Unfortunately the service has significantly gone down since joining 20+ years ago. Plenty of other options out there! Too bad.
CHECK OUT YELP!!! ALL RATINGS ARE 1 STAR!!!!
If I could rate this bank a -10 I would. I have been saving up for a house and decided to open up an account with nefcu 3 weeks earlier, because I have heard they offer good rates. What they lack, is customer service. Other than the front desk I left completely embarrassed. I went in early before work to deposit 2 checks into my savings account. When I got to the front of the line (5-10min) I was blatantly told by Kayleigh that she wouldn't help me. She then reached out to the person behind me and told them she would help THEM. I asked "you cant help me?" for which she replied, "no, I wont". This is the second time she has done this, last time putting up a "this lane closed" sign. Annoyed, embarrassed and frustrated, I couldn't wait any longer and left. Clearly other people have had problems with this in the past. I would bank where you get appreciated.
New England Federal Credit Union (NEFCU) is a non-profit financial institution that has been serving the Vermont community since 1961. With over 90,000 members and $1.5 billion in assets, NEFCU is one of the largest credit unions in New England.
NEFCU offers a wide range of financial services to its members, including checking and savings accounts, loans, mortgages, credit cards, and investment services. The credit union also provides online banking services that allow members to manage their accounts from anywhere at any time.
One of the unique features of NEFCU is its commitment to giving back to the community. The credit union supports local organizations through donations and volunteer work. NEFCU also offers financial education programs for individuals and businesses to help them make informed decisions about their finances.
NEFCU's mission is to provide its members with affordable financial products and services while maintaining a strong commitment to social responsibility. This dedication has earned NEFCU numerous awards for excellence in customer service and community involvement.
If you are looking for a credit union in Vermont or New England Federal Credit Union specifically, you can rest assured that you will receive exceptional service from this reputable institution. Whether you need assistance with managing your finances or want to invest in your future, NEFCU has everything you need under one roof.
In conclusion, if you are looking for a reliable financial partner that puts your needs first while making positive contributions to society as a whole, look no further than New England Federal Credit Union (NEFCU). With decades of experience serving the Vermont community and beyond coupled with an unwavering commitment to excellence in all aspects of their operations – from customer service through social responsibility initiatives – it's easy see why so many people trust this organization with their hard-earned money!
nefcu.com
