Love this dealership ,very nice people but brought...
Love this dealership ,very nice people but brought my daughters car for oil change and was disappointed that some of the customers were not required to wear mask .

Love this dealership ,very nice people but brought my daughters car for oil change and was disappointed that some of the customers were not required to wear mask .
Went there to find out about my engine light on. Mr Harper was great. He let me know what was going on step by step. And after it was done they wash my car. A great place to go for auto work. The best around. I will definitely go back if i ever have a problem.
Nelson Kia serice department and customer service is the best I have ever experienced. I did not buy this vehicle from them, but I will buy from Nelson Kia in the future!
Great service department. So glad we purchased our Subaru from Nelson.
Great as usual. I want to thank Marian, and my sales person Judy Hardy. I have always been treated with courtesy and kindness whenever I have been there.
They sold me a car with the entire front end coming out. I realize it was used and sold as is but was very dangerous to drive. Cost me over $2000 to fix it. It also had a new inspection sticker which should habe never been put on with the repairs it needed. Who would put a sticker on with the front end the way it was. That was illegal at tje least.
Very friendly non pushy saleslady. Will go back!!
We bought a Kia Sedona just several weeks ago. I live in Roanoke and discovered a van that we wanted to see. I contacted the dealership and started working with Dearl. We drove down and got there an hour from closing. Dearl was very kind and not pushy. He answered all of our questions. The dealership gave us a fair price and helped us each step through the process. We also worked with Brandon once we began the process. Everyone was very kind to us and patient with me and my family. I will certainly recommend this dealership as a place to check for value and service. Thank you Nelson Kia! We are very happy with our purchase.
The reason I give Nelson's Kia 5-star because they always do a excellent job on my car always
