3 years ago
I had a terrible experience with one of your emplo...
I had a terrible experience with one of your employees, Joshua Graves. He took my money, (paid in full) in August 2019, but didn't install the until late October, 2019 , too cold to ensure it was operational. He stated he would return to "charge" up for first time. Came, out on May 26, 2020 (house temp 91 degrees) with assurances that he would "check-in" the following day to ensure AC unit was up and running fine. NO call, No show! He continued to give excuses why he wasn't able to come immediately, (working in Churchville Chili). I have contacted (left my phone number) with your company now several times, with no follow-up phone call from this company either. Joshua indicated he worked for NeighborWorks Community Partners. I would appreciate a follow-up call from a manager of your company. Thank you