4 years ago
I learned of the NeighborWorks program when I rece...
I learned of the NeighborWorks program when I received a flyer in the mail from my city. It had a little bit of the 'too-good-to-be-true' vibe going on, but I thought, "what the heck? I'd be remiss not to look into it." I can't tell you how glad I am that I did! This was - hands down - the best (BEST!) lending experience I have EVER had. The individual who reached out initially (Fraynke) is a genuinely happy person who seems to have found her perfect career. She is pleasant, knowledgeable, responsive, and she made the process simple. She bent over backwards to get a hold of me before her OWN holiday weekend because she was so excited to share some good news with me! (As it turned out, going with the NeighborWorks program to replace our windows instead of going through the window company saved us over 60% each month. No kidding!!)
We closed the loan with Marie, and her service was no less wonderful. Because of Covid, she made outdoor accommodations (even researching the weather ahead of time!), and had everything ready to go.
The offerings of this program (interest rates, etc.) are what pulled me in, but the people working within this non-profit organization are what stay with me. I hope Fraynke and Marie and the other wonderful employees are celebrated within their teams and the company. I also hope that they continue to offer these loan packages to homeowners for a long time to come.