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D
4 years ago

Voodoo and Kristi are the best

Voodoo and Kristi are the best
Come in to look at a freewheeler was working on getting a freewheeler when out side walking looked at a 11 try glide and it is over voodoo did what he needed and Kristi took chair of the rest what a great feeling to have this kind of help like this

G
4 years ago

I just called here by accident and asked Amber Ly...

I just called here by accident and asked Amber Lynn for help finding the number to the wate ports dealership I meant to call. I didn't expect her to actually look them up and get me the number and addres. Thank you for helping even thoigh I'm not a customer!

J
4 years ago

Thank you Chloe and Aj for all of your help this w...

Thank you Chloe and Aj for all of your help this weekend, you was very professional and thorough walking us thru everything! Everyone was very friendly and knowledgeable and had a smile on their face !

K
4 years ago

I've been here for a few of their events like Batt...

I've been here for a few of their events like Battle of the Bands, and they've always done a great job setting up their venue and making it fun. The staff here is great and the selection of bikes is amazing!

R
4 years ago

My wife took me in for the first time and it was a...

My wife took me in for the first time and it was awesome! Chloe and the other staff were great. Awesome atmosphere! The salesmen AJ was very nice and helpful. When I purchase my first Harley he'll definitely be my go to salesmen.

N
4 years ago

Thank you Savannah, Nancy H, and Jimmy! We brought...

Thank you Savannah, Nancy H, and Jimmy! We brought in our 3 year olds mini Harley bike that quit running, cost nearly $1,000! They were very helpful, it ended up just being a blown fuse, but they helped us out a lot more than they had to! Walked out of the store with it running, put back together and all!

J
4 years ago

Scheduled my first 1,000 mile service the first pa...

Scheduled my first 1,000 mile service the first part of December. Asked for Syn-3 in all holes and was quoted a price of $360. Showed up for Monday appointment and they had it down wrong. I confirmed having Syn-3 and the price of $360. Picked up bike and bill was over $400. Her excuse was she must have quoted me wrong and trikes are a little more. I did a review on Yelp and someone from Six Bends (now Rockstar) responded and wanted me to call so they could "make it right". After going back and forth with her (she had to have time to investigate things) she said she wanted to send me a store credit but could I "change the review". Told her I wouldn't change the review but I could update it after getting the store credit. Never heard back from them nor have I ever received the store credit.
Update: finally went into store. The person that called about my review did provide a store credit for the difference. However, it was more like she was doing me some type of favor. Never heard a sorry, this won t happen again or we will do better next time . I m just grateful there is a good Harley dealer a few miles north!

R
4 years ago

Travis, Dory and Ryan were so helpful during my re...

Travis, Dory and Ryan were so helpful during my recent visit. I couldn't be more impressed with how much they made me feel welcome. Travis showed me several bikes and his product knowledge is very very impressive. I will be recommending anyone I know to stop by to see Travis.

H
4 years ago

My husband and I come here almost every weekend. I...

My husband and I come here almost every weekend. I met Rob, lunch box, this past weekend and he showed my husband a few different bikes, and was very helpful with everything we needed! Christi was very helpful answering every question we had as well.

J
4 years ago

The dealer is big and has a lot of beutiful bikes....

The dealer is big and has a lot of beutiful bikes. The girls in motorclothes are very attentive and can answer any questions you have even if is not from there department. Leysha and Zulia were very easy to work with. Will make this my go to dealer !

M
4 years ago

The sales staff @ Rock Star HD was very profession...

The sales staff @ Rock Star HD was very professional yet still personable. Danny me us and listened to what we were looking for in a touring bike; showed us all the different options we mentioned. I met Mike, Danny's Sales Mgr (I think, sorry can't recall last name). Mike was very knowledgeable about the bikes we were considering. We eliminated down to two bikes. Mike rolled the bikes outside for us to look at in the sunlight. He was right when he said you get a much better view of the color outside. We selected a new CVO Limited. After a test ride I came back all smiles. I was given a very fair trade in on my Ultra Classic and we rode home on our new CVO. Life is good @ Rock Star HD.
While waiting for the administrative paperwork and getting the bike serviced, Mike took us through the dealership to meet the key people we would be working with for Service-Travis, motor clothes-Savannah, Mike in parts, and Tina who is a service writer. Savannah spent time with us assisting with helmets (not all HD helmets will accept the HD Boom intercom system). After a couple of tries we found what we needed. Tina was so nice to help set up the helmets to the bike and paring them. Mike assisted in selecting some new parts for our purchase. Travis was good to explain the service department and routine maintenance. We purchased the VIP maintenance program which will save us and HD time and money down the road.
Then entire staff was great to work with. Looking forward to working with them as we ride on down the road

D
4 years ago

I have had a Harley parked in my garages since my ...

I have had a Harley parked in my garages since my first one in 1971. I stopped in today to see if Six Bends would be interested in buying my current bike. A 2010 Rocker C in perfect condition with significant upgrades including Screamin Eagle for the engine. The offer was $4.500.00. You would have been better off telling me you had no interest rather then clearly showing me you are willing to rip off a life long customer. This bike will never see another Harley shop.

K
4 years ago

Kristi and Travis have been very professional and ...

Kristi and Travis have been very professional and kind during our visit to Harley Davidson. We recommend them to anyone who is interested in purchasing a motorcycle or to gain knowledge about them.

T
4 years ago

Kristi & Vodoo made me feel right at home by answe...

Kristi & Vodoo made me feel right at home by answering every question I had about the new road glide I ve been dreaming about!
I ll be back to make that dream come true! Thank you both for your time and expertise.

Antonio Bove III

C
4 years ago

Tried to work a deal on a used bike through the in...

Tried to work a deal on a used bike through the internet. Started off well and then salesman tried to steer me to a new bike. 3 days later used bike I was interested was listed as a blowout reduced almost $1800. No follow up or anything from the dealer, called back and bike was entering a deal. Asked for price on a new bike similar and was told they sell higher than MSRP on those bikes every day. So no discount was offered. Don't waste your time. FYI. I have owned a new Harley every 2 years for the last 8 years.

E
4 years ago

Amazed on how neat and organized this store was. T...

Amazed on how neat and organized this store was. The staff was amazing all the way around. Dory assisted me personally and let me say, she knows her stuff. The staff makes you want to come back. I will be recommending to my friends and family.

J
4 years ago

They were very helpful in the buying process; howe...

They were very helpful in the buying process; however, became very unhelpful when I had questions about my service. I have called several times and can't even get a call back. Seems like they are done with you once you ride off.

A
4 years ago

Me and my wife were at rockstar last weekend and b...

Me and my wife were at rockstar last weekend and bought a couple hundred dollars worth of clothes. And were given a couple of gift certificates to use on black Friday weekend. Went in to use them and was told we had to use them in the department that gave them to us. It clearly says right on the certificate we could use on clothes parts or accessory was really disappoint when told otherwise.

Naples Harley-Davidson

Naples Harley-Davidson

4.7