Nalley bmw Reviews

I had an amazing experience working with Elmer Araiza. My husband couldn t make it to our appointment and he s usually who handles our purchases. Elmer made me feel comfortable to ask all the questions in the world. He was very knowledgeable about the vehicle and the system it came with. He was very patient with us and explained everything to my husband when he called me back. I will definitely be recommending Elmer to our family and friends. We are beyond grateful with his service.

Wow! Why do you think I have bought 3 cars for the past 10 years from them. And will continue forever. The level of service from the Genius , M. Dorothy at the Cafe , Derek Steibel in sales for putting up with our questions every time we purchase a new car and making the whole experience wonderful as possible, it s top Notch, the best! You will never want to purchase your vehicle from anywhere else again!!

We decided to purchase a new car and visited several dealerships, including Audi and Lexus. The overall experience was exceptional at Nalley BMW of Decatur. Our Client Advisor was Derek Stiebel and we were very impressed with his knowledge and customer service skills. Strong recommendation!

Jai was my sales rep and I had a wonderful experience with her. She is highly professional, friendly, caring , and knows how to treat customers with respect while gaining the customer's trust. He goes above the call of her duties to make sure that the customer is satisfied. She is really a great asset to this company.

Brought my car here for service and it was great experience. They took good care of the car and me. I highly recommend taking your BMW here for all your service needs.

Was absolutely thrilled with my experience at Nalley BMW. Derrick B. not only took great care of me but carried me through the entire process seamlessly and painlessly. Both he and Lonnie made my buying experience a fun experience, which, buying a new car should be. I live in Delaware and drove my trade to Nalley in Decatur- they will get my next BMW purchase business as well regardless of what I need to do to get there. They earned my business and I am grateful to have found them. Thanks Derrick!!!

Man Camilo and Jay REALLY took care of me when I was purchasing my 340i. Made the process so simple and easy and they were very accommodating. Honestly I can't praise them enough. I would definitely recommend everyone to check Nalley BMW of Decatur.

Jai Smith is an incredibly talented client advisor. She knew my name upon introducing simply by recognizing me from previous visits. I m beyond impressed with her ability to make buying a new BMW outright amazing. If you re interested in making your next purchase give her a visit at NALLEY s BMW dealership in Decatur!

I had the pleasure of purchasing with Clifton and he was a pleasure to work with! Made the buying process very easy and got me what I wanted.

My wife and I bought a X7 from them this past Wednesday. Something that I appreciated about this experience was that we were able to take care of most of the details through emails and texts. When we came in, we simply had to sign the documents and leave, very efficient.

Our salesman s name was Derrick, and he came in to the dealership to finish the sale with us on his day off, which was very nice. We haven t had any post sale contact yet, but I m sure that it s going to go well.