Muse Amsterdam Review

Beautiful rooms, beautiful, new hotel, impressive, huge beds, wonderful interior

We stayed in this hotel for one night, the staff were friendly. They kept our luggage for several hours before check-in and after checkout, so we found more hour to visit Amsterdam. The room was big enough for two people. It was clean and well equipped.

Great hotel to stay in the museum area in Amsterdam.

We stayed here for 5 nights and it was wonderful. The room was cozy and clean. The staff was very friendly and helpful. It is located very close to some great places to eat as well as within minutes of the main bus lines.

Very singe service. Clean roms et comfortable beds. Highly recommended !

Nice and quiete pla e very close to van gogh museum and everythings

Clean rooms and very friendly employees. Nice backyard.

Three day stay at Christmas.
It was a great booking. Rooms a bit small but very well divided between them. Then each room had its own themed headboard. You had the possibility to use the coffee with pods in the room and the mini bar as well as in the breakfast room, you could use the tea or coffee machine .. Staff more than kind and helpful. Great location, 5-10 minutes from the museums .. Really very nice.

Modest hotel with ditto rooms. Good value for money.

Perfect location, nice and kind staff, clean and aesthetically pleasing room

Good hotel located near the most important museums of the museums. Breakfast expensive but it is nice to have the minibar and the nespresso included in the price.

Very ok place. Coffee and tea for free. Breakfast is expensive per person. On the corner of the street, there is a good place for pastries, where you can get hot pastries in the morning. Two breakfasts for 6 Euros and free coffee at the hotel.

Small and comfortable hotel. Room was clean. Nespresso coffee in your room was fantastic. Close to the tram made real easy to get in and out of Amsterdam core. I would stay there again

Nice location and good accommodation. Free beverage (incl nespresso) in the room. Only problem is air-conditioning noise (even when off); a little bit troublesome; we had 4 rooms and all of them had same issue. Bathroom are very nice. Beds are confortable even if maybe a little too soft. Friendly staff. Close to tram (closed for road construction during our stay ); near Van Gogh an Rijks Museum. Good bakery just outside for very nice fresh croissants (and trust me when I say they are good - I am French )

This was adorable. Nice location, very friendly staff. "Welcome" prosecco, lovely patio area, and coffee/sodas/water in the mini fridge included in the room price. I'm so glad we went!

The hotel is in a quiet location, a stone's throw from the museum and a twenty-five minute walk from the center.
It is very clean, the quadruple room that was assigned to us very spacious and well furnished.
In the room there is a free mini bar and a Nespresso machine with pods.
The staff is friendly and helpful.
I'm very satisfied.

Did not stay here, just visited some friends staying there. But it's really nice.

Super value for money, relatively close to the center, nice hotel cat

Expensive, the room smelled bad, unfortunately I could not change the room.

Excellent room and amenities, friendly staff, location good for exploring the centre and the surrounding city. Would highly recommend.

Excellent reception from Petrus and all staff. Make yourself at home. Very recommended.

Really nice hotel. Location is excelent for getting the tram. No noise at night. Staff are really helpful and knowledgable. Rooms clean, tidy and well laid out. Would reccomend.

Good value for the price. I can highly recommend the hotel. Close to many tourist attractions

Very good, close to a tram stop that provides access to the city center and the train station in less than 20 minutes.

Nice and centrally located. We spent three nights incl. Breakfast (Tuesday to Friday). The hotel is nice and attractively decorated, clean and tidy it is. Furthermore, everything looks very modern. The staff is friendly and courteous. Our room, a double bed room with a balcony and bath, was small but adequate. The price was 120 per night (including breakfast) not cheap, but on average the local hotels. But there was also a free minibar and a coffee machine in the room. The breakfast was rich and fresh. It takes about 10 minutes to walk to the Van Gogh Museum. The tram is also only 100 meters away. Very central so. There is a drawback, however: the rooms were very noisy. The whole thing is not for people with light sleep. Nevertheless, a highly recommended place.

i recommend this hotel rooms are little small buth thats little normall in ammsterdam staff is excellent on oure check out day whe goth even free food for on oure way back home thankssss was very nice of the young men there making the food ! good job

Great hotel, in a very nice area of Amsterdam located close to tram lines which gives easy access into town center. Staff friendly, and nothing was to much trouble. Rooms very comfortable and clean, with free cold and hot drinks included in the room price. Some fantastic bars and restaurants nearby. Will definitely return.

Very friendly.,comfortable and close to city centre we enjoyed our stay and would stay again when in Amsterdam

Comfy rooms with coplementary mini bar. Near the center without the noise. PErfect for a quick stay in the city.

Great little boutique hotel in a great location.
Around a 35/40 min walk into the main Centre but only a few minutes away from all the major museums inc Van Gogh's.
The staff were very friendly and helpful.
We found the location was ideal and found plenty to do and see.
Well done,see you soon

The toilet was dirty and smelled of urine. The linen had holes in it. See pictures attached. Worse of all, all the rooms on the fifth floor had a smell of sewage coming from the drains. Management on our 2nd night had to move us to a different hotel which ended up being really far (30 minutes away) from museumplein due to the swage smell which they agreed was a problem. Awful experience. Oh and the minibar was not working in 2 rooms which we were moved to.

Advantages:
- very nice staff
- free coffee, minibar is refilled daily + free
- very good location
- Room very clean
- Pleasant prices

Disadvantage:
- very, very small rooms
- WiFi very bad
- Air conditioning is not working properly

Conclusion: on the whole ok. If you need more comfort, the hotel is not suitable.

It is a modern hotel close to the sights of Amsterdam. It has a well equipped room and a good bathroom with bath and shower. Breakfast is charged separately and costs 12.50. Overall I would highly recommend staying there.

The rooms are nice, but small and not the best. The bed is uncomfortable, the cabinet has a capacity of 2 people. The cleaning is poor, dirty room. The breakfast area is small and can not be approached without waiting. It is well located and good for transport to any part of Amsterdam.

Helpful and friendly staff. All in all very pleasant stay.

+ free drink at arrival
+ Location: Museum Area
+ Friendly and helpful staff
+ Drinks in room fridge for free
- price / quality (eg 278 euros for Saturday night Easter break for tiny double room.), Basement family room (371 euros / night Saturday)
- confusion concerning payment: a) make a reservation by phone at the same time internet booking (same arrangement) was apparently more expensive all of a sudden, so we booked online b) we had booked with breakfast included, receptionist reminded us two times we had to pay this extra c) my (creditworthy) parents never prepay in any 4 star hotel. In the Muse: every day the access to their room was denied for three days, they had to go to reception two nights in a row, and explain the situation to each receptionist d) prices range from 120 to +300 depending on time of payment , cancellation insurance and point of view receptionist / manager.
- very small breakfast area: if a group of 10 people wants to eat together, everybody else has to wait
- noisy in basement family room, noise hotel entrance easily penetrates through basement window. Quiet neighborhood though.

-

+ welcome with drink
+ location: close to museums
+ friendly and helpful staff
+ drinks in fridge for free!
- expensive for what it is (e.g. 278 euros for night Saturday Easter holidays for tiny double room), family room basement (371 euros / night Saturday)
- confusion about payment: a) reservation by telephone at the same time booking via internet = more expensive; b) promised including breakfast via email = receptionist tried twice to charge breakfast c) my parents never pay in advance (they are creditworthy) = denied access every day d) prices vary from 120 to +300 depending on the moment of payment, cancellation insurance and position receptionist / manager.
- very small breakfast room: wait if group of 10 people want to eat together.
- noisy: night noise in basement family room through basement window
- Mandatory speaking English at reception (ok, trainee in training but a bit bizarre).

Great location, very good service ... great breakfast. Coffee and tea at ease! :)

Great location - close to museums and located in a quieter area with many cool restaurants nearby. Rooms are small, but clean.

Great location! Perfect base to explore the city; quiet and well served by 4 tram services right outside.

Strategic place to visit the city
Great welcome

Great location on the tram line below Museumplein. Clean and well maintained. A little noisy at times like many Boutique hotels. Worth a stay, certainly at the price.

hello on 2-19-2020 i was staying @ youre hotel whe didnt had cash with us to order food :( and my credit card was not working in netherland so the night reception saw that and made for us food so nice of him !! so good service thankyouuuuu Xx whe wil be back soon :D

Very satisfied! Rooms are neat and well equipped, wi-fi is free and works well. Price-quality ratio is very good. Staff is very friendly and helpful. Quiet location, just outside the cultural center.

Cute and clean. Friendly staff. Very convenient to museums. Good!

Great place to stay. Nice and helpful staff. Recommending to visit this small and welcoming hotel.

Cute and cozy hotel! Staff was super friendly! It felt more private which was nice . I liked the location I could still walk to places . I am ready to go back!

Great location. Rooms are tidy and clean, staff is really kind. The bed was not that comfortable considering that was not a proper double bed ( single + sofa ). Overall a good stay.

Nice location, quiet, tub, pricey o boring breakfast. Expensive for the standard.

I loved it
Good treatment, very kind.
Very clean

Modern hotel, nice room, nice balcony, well stocked breakfast, staff at the top, free Wi-Fi, good tram connections, close to museums, coffee maker in the room ... What else? Can not wait to get back there !!

Rooms small but staff friendly and helpful. Free hot drinks. Very clean and mini fridge restocked daily

Great hotel out of the chaos but very close to the museums. Within walking distance there are tram stops. Also very convenient for those arriving by plane, the airport there are shuttle buses that leave you at 400 meters from the hotel.