I have been with MSI for 5 months and I wanted to ...
I have been with MSI for 5 months and I wanted to give credit where credit is due and thank Ryan at MSI for going above and beyond to help me out. I had a VERY time-sensitive situation come up and he took action immediately. He followed-up with me as soon as he finished each step in the process and made calls on my behalf for me to get it resolved. If anyone at MSI is reading this, Ryan is truly an asset to the company.
UPDATE: Within 24-hours of Ryan helping me navigate the world of collection agencies. He was able speak to the right people at a company that is not well-known for working with their customers on a pay-for-deletion situation, but got an update from the company today that they were able to approve the deletion of a collection COMPLETELY from my credit report. This is something that I would have never been able to navigate or even know how to ask for, and he got it done within 24-hours of my call.
To Ryan: I appreciate your willingness to help me out in such a short amount of time and you'll never know how much this helped me out in my situation. Your humanistic approach to adversity is admirable and does not go unnoticed.