Mountain West Financial, Inc. Reviews

👍 Mountain West Financial, Inc. provided top-notch service. The loan officer was very responsive and made the entire process smooth. Would definitely use their services again. 👍

The loan officer provided me with great guidance throughout the process. They were quick to respond to any questions I had. Overall, I had a positive experience working with Mountain West Financial, Inc.

I had a wonderful experience with this mortgage company. The loan officer was thorough and made sure I understood all the details. The rates were competitive and the overall process was smooth. I highly recommend Mountain West Financial, Inc.

The service provided by Mountain West Financial, Inc. was excellent. The loan officer was helpful and provided timely updates. I had a positive experience overall.

I had a great experience with Mountain West Financial, Inc. The loan officer was very knowledgeable and helpful throughout the entire process. The rates offered were competitive and the overall communication was excellent. I would highly recommend them.

I had a smooth experience with Mountain West Financial, Inc. The loan officer was very helpful and provided great guidance. I couldn't be happier with the service they provided.

I had a positive experience with Mountain West Financial, Inc. The loan officer was professional and provided excellent customer service. I would choose them again for my mortgage needs.

I had a satisfactory experience with Mountain West Financial, Inc. The loan officer was knowledgeable and assisted me throughout the process. I would consider using their services again.

The service provided was exceptional. The loan officer was professional and went above and beyond to assist me. I was impressed with the efficiency and speed of the process. Highly recommended!

👌 Mountain West Financial, Inc. provided great service. The loan officer was responsive and helped me with all my queries promptly. Would definitely recommend them. 👌

It's now 1/2/2021. We're under contract to sell our home as of 11/12/2020. The buyer is working with Mountain West Financial. The finance deadline was 12/10/2020, closing deadline was 12/16/2020, no response was given from underwriter until 12/28/2020, file was submitted around 11/28/2020 with all documents needed. Both conditions requested on 12/28/2020 were responded to immediately that day. No news back from underwriting still as of 1/2/2021. The buyer's loan officer spoke to Melinda(the underwriter) I believe. She was told that the file would not be given any priority no matter how long it had already been delayed and that "It is what it is". How does someone like that keep their job? Is her boss and their boss both also heartless and uncaring people? Or will she be reprimanded for going again what your company might and should actually stand for? I'd really like to know the answer to that question!?
As things are now, we could loose the $1,000 ernest money we have down on our new home and the sale could be cancelled at any time by the builder and sold to someone else. We're fortunate that we've been approached by a cash buyer(they've agreed to be a backup offer) that could close quicker than if we chose to cancel the contract and list our home for sale again. If we don't get the "Clear To Close" by 1/4/2021, we'll have to decide whether we have the buyer move the file to the lender that the buyers real estate agent recommend originally to his clients who declined and chose another mortgage broker and have been regretting that decision for weeks now, cancel the contract and go with the backup cash offer (both are very satisfying options due to the fact that Mountain West Financial would loose the money from our sale) or extend the closing deadline for the 5th time.
Unless I receive a huge apology from multiple people from Mountain West Financial and find out that the underwriter has serious consequences or is terminated, I can't see myself ever believing that this company cares at all about the people effected by the loan process. At this point I feel so strongly that I need to find a way to make the underwriter feel the kind of pain and suffering that she seems to be willing to cause people, that she has the power to instead have compassion for and give a little effort to help get their deadlines met.