This is the second mountain bike I have bought with them. They provide outstanding service and know everything in the game. They can help you find the right product and will continue to give great service with their repair center. They are quick and always provide the greatest customer service. No matter what you are looking for, they will be able to help you. Recommend them 100%!
These people took terrific care of my bike, and even better care of me. They're engaging, friendly, and concerned for my wellness and safety. I'm glad I was there.
Great experience. Had everything I was looking for (despite pandemic supply chain shortages). Employee (didn t catch his name...from Vegas...) was super helpful answering my questions and providing useful opinions when I asked for them. Thanks Rafe for running a good shop. I always leave feeling good about having stopped by.
Amazing customer service. Great work! 1000/10 recommend
This place is amazing! The girl who helped me was incredibly knowledgeable and helpful. At no point in my shopping experience did I feel rushed or obligated to by anything that I was unsure about. I would recommend this shop to all of my friends and family and will definitely be shopping with them again in the future.
Mountain View Cycles is simply outstanding! Their product knowledge and commitment to customer service excellence made all the difference in my decision to purchase my Trek ebike. Shop & buy local ... these guys & gals won t disappoint.
Best shop around! They were so good to me and my buddy last week. Great for shuttling to the top of the mountain, but their attention to detail and awesome customer service was above and beyond. They also have a great store with all the goods to try on and purchase. Thanks for a great weekend... we will be back soon!
I called and spoke with two separate people on Tuesday about a Trek Slash 7 size Large they had in stock. I explained that I d be passing through town Wednesday for the sole purpose of purchasing the bike. When I was speaking with one of the sales people about sizing they suggested that I try the large out in person and that I may want to jump to an XL. I was worried about the bike selling before I got there so I inquired about putting a reserve on it or buying it before heading down but they suggested I wait and make sure it was the correct size and said it likely wouldn t sell that day. Well it sold. It sold and they didn t even bother to call and let me know. They had my name, my email, my cell phone number and yet didn t bother to call. An excuse about the bike market being the way it is will be a likely response but the main issue is they failed to call and tell me it sold.
Rafe was very helpful when we dropped off our bikes for a brake recall repair. And I spoke with Andrew over the phone - he was helpful, too. Very professional shop!
HIGHLY RECOMMEND !!!!
Very friendly and helpful staff, thanks for tuning up our old specialized bikes. They are working great now riding them in the redwoods.
mtviewcycles.com
