Morgan's Grind Reviews

I have spent many a day in the Morgan's grind cafe on campus. But tonight I experience one of the worst cases of customer service I have ever had. I have spent a majority of my dead week sick to my stomach, and several foods can agitate the problem, which led to my fasting to give it a break. However, in a desperate state of starvation, purchased a burrito. I placed it in the microwave for about a minute and it exploded. I cleaned up the mess, and took the exploded burrito to the counter to share my predicament. The assistant manager, Katie, who sold me the burrito told me that it still looked good. It had, however touched the dirty microwave rotating dish. When I shared that she just said, I'm sorry that sucks, and turned to work on something else. My obvious dismissal nearly brought me to tears. I have worked in several food establishments, and if one of my customers had that happen I was told to give them a new food item. It was an obvious violation of code, and I was smart enough to throw it away. I felt as though the my 4 dollar burrito was stolen from me by a microwave. It was so embarrassing.

Good food, drink and service, but it's dirty most of the time. Trash on the floors, unwashed tables, and so much debris on the window sills behind the long counter, it's amazing. By the way--I get there first thing in the morning, when it should be clean. I would contact the manager, but I don't see contact information on their page on the library website. It's a food service establishment, so cleanliness matters.

It's a cafe with coffee and snacks. It's in the library. It's overpriced.

I ordered a hot chai because it is my favorite drink. Once I got my drink I knew something was off the drink was cold but in a hot drink cup. I asked if i could get it heated up and instead she made a new one. I have barista experience and instead of heating the drink up to 120. It was remade and heated up well above 120 to the point the chai started to evaporate and there was more foam then drink. So i paid $5 for foam.

By far the best coffee on campus. You may prefer a different coffee shop if you're not a student, but for CSU students that don't want to leave campus, this is as good as it gets.

Amazing food and drinks + amazing service? Absolutely amazing. Really helps me get through the hard days.

Sometimes takes a long time, but convenient otherwise

I was excited to try a new coffee shop. Not impressed. I wanted to potentially get a snack with my coffee and asked the cashier what flavors of cupcakes they had. The cashier responded that she didn't know and walked away. I thought perhaps she was looking or asking a fellow co-worker. She brought the tray of cupcakes from the window display to the counter, set them in front of me and said "these flavors". As I do not work at the coffee shop or can guess cupcake flavors by visual inspection I passed on the cupcake. The coffee I ordered tasted like warm milk. I am not certain it even contained espresso, and most certainly not the flavoring I requested. Not only was the service terrible, the coffee was just bad. I would recommended taking a trip to the Dazbog across the street from campus.