Morgan Brookes Plc Review

Absolutely fantastic Estate Agents! We bought a house through them however they done more for the sale of our house than the Agents we paid. Nothing was too much trouble, the whole team were on the ball. Communication was nothing like we've ever experienced before. If we were to move in the future there is no doubt about it that we would go straight to Morgan Brookes. We cannot thank the team enough for everything they done for us.

Avoid Them Absolutely a time wasting agents.
I made a half a day trip to view a property on their books. Then I made on offer.. They played me into increasing my offer 3 times.. Then waiting almost 2 months ? To be told ? Some rubbish

Very professional outfit, Toni and Charlie were always very willing to help and answer any questions throughout the process.
Great service.

Me and my partner are currently in the process of renting a property through Morgan Brookes and I cannot fault them at all. They have kept us on loop every step of the way, Lisa has been great from viewing the property to helping with paperwork nothing seems too much trouble, in fact all the office staff we have had the pleasure of speaking with have been very friendly and helpful and excellent quality customer service. They have made quite a scary experience as easy and simple as possible. So thanks to everyone there and we cannot wait to finalise the last few details and move into our new home. :)

Do not hesitate ! Go with Morgan Brooke s marvellous service from start to finish , so helpful !
You will not be sorry !

Absolutely amazing service. I can't rate them highly enough. The whole team were fantastic. Toni was right on the ball with everything. The process was stressful due to other circumstances but Toni handled it brilliantly. The whole team are helpful, friendly and dedicated. Would certainly recommend.

Excellent company, Highly recommend. Staff are polite and very helpful. Very professional at all times.

Great service from start to finish on our purchase. Would highly recommend makes a change in this day and age to deal with professionals, will be using again going forward.

Miles, Charles and staff were very helpful on helping us to complete the sale of my parent's property and would definitely recommend this company.

A professional and pleasant team who worked very hard to see our sale come to pass. I would not hesitate to recommend them to anyone wanting to sell their property. Thankyou Morgan Brookes, especially Toni for getting us over the line!!

We cannot recommend Morgan Brookes highly enough, we used them to sell our first home and they were all so supportive throughout the entire process. Special thank you to Toni, Myles and Charlie. If we sell again in the future we ll definitely be coming back to these guys!

It is rare these days to find an agency as professional and dedicated as the The team at Morgan Brookes and it is so refreshing to feel confident that they will always work tirelessly to achieve the best outcome for their clients. As landlords, we have been dealing with Lisa at Morgan Brookes for several years now, predominantly on the rental side and are always really impressed by her attention to detail and excellent guidance.
All of the team are engaging and easy to talk to and most importantly they do exactly what they say they will do - no false promises or 'Estate Agent speak!'
I will continue to recommend Morgan Brookes to anyone looking for help with the sale or rental of their property.

Morgan Brooke's took over management of my property 6 months ago, best thing I did, efficient and friendly service saving me valuable time and money

Charlie gave me a valuation on my property, very professional young man. Really knows his stuff! Very enthusiastic and isn't your usual estate agent. Would recommend him to anyone needing to sell a property.

Many thanks to the guys at Morgan Brookes for selling my latest property- Charlie and Myles got the property sold, and Toni especially was brilliant with dealing with the buyers representatives who were frustrating to deal with, but she persevered and got the sale over the line. Would definitely recommend.

My sale and purchase was not a smooth ride however Charlie and Toni were very professional throughout. The service was great with quick responses and they were very attentive compared to other companies that we had come across.

Nicole and her team were extremely professional. Nothing was ever to much, whenever we needed them they were at the other end of the phone straight away.

The estate agent that came round was a positive, knowledgeable, hard working professional - highly recommend.

We recently purchased a property through Morgan Brookes and the process from start to finish was nothing short of excellent. Even during the Covid 19 pandemic it was a smooth process. Every member of the team was helpful and nothing was too much of an ask. Even the day before our move we encountered a very slight hic up but they ensured it was sorted so we could still move the next day. A special thanks to Toni for that!
Would highly recommend them.

Excellent service from start to finish. Every member of the team I dealt with was helpful, knowledgeable and professional. Recommended.

Totally unprofessional ! They called me to arrange a viewing on a property this morning. I agreed a time with them after agreeing to cancel an existing appointment that I already had. They emailed me confirmation of the viewing telling me that Charlie would be accompanying me and not only did he not show up but nobody had the decency to even call me or apologise !! SO rude and unprofessional I will not be viewing any more of their properties. And I hope their vendors read this review as they will NOT be impressed !! Total arrogance !!

Excellent service and very helpful, would highly recommend.

We have used Morgan Brookes as our Letting Agents for over 6 years now. We have found them to be reliable, communicative, professional and just nice people to work with... consistently. Highly recommend them!

Toni, Charlie and the team at Morgan Brookes offered us a first class experience, helped us secure our dream home and updated, informed and supported us throught-out purchase to completion. They allowed us an extended 2nd viewing (On Toni s day off) to measure up for renovations. The best estate agents around, really invested in making the right match with the right property. Nothing but good things to say, friendly, professional and personable, our agents of choice. FIVE STARS

Fantastic estate agents, we bought and sold our house with Morgan Brookes and they made the whole process so easy for us. A Friendly, professional team and big thank you to Toni and Stevie for all their help!

Morgan Brooke s were the estate agents for the property we bought. I found all the staff to very helpful and polite. Big thanks to Toni for the tremendous job she did on chasing up on my own solicitors and getting results. I would highly recommend this wonderful team of agents.

Amazing team, so helpful, friendly and very efficient I really recommend thank you

I am in the process of selling my house with Morgan Brookes and they have been fantastic every step of the way! The whole team are so helpful, very professional and just genuinely nice people! Thank you so much to Charlie Toni, Myles and Stevie for answering any questions I've had along the way and regularly keeping in contact with updates. Would highly recommend!

Absolutely one of the best letting and estate agents.
Trustworthy & professional, they sold my mums house in one day and they offer full support and advice from start to finish.
I am very grateful to Myles Morgan for selling my mother's home so quickly.
Professional and trustworthy.
Absolutely can't thank you enough.
10 out of 10 service.
Thank you so much.
Xxx

Amazing!

I am not happy with Morgan and Brookes at all moved in to a property was dirty filthy had not been cleaned I had to clean it my self we then had a a leak from the bath ruined everything so they move down us to a different property so they said they would pay us for the blinds we leave in the old property ( we still haven't received the money ) the new property was also dirty hadent been cleaned we had to get professional cleaners in to clean the place from top to botterm we lived here for 6 months and then handed our notice in on leaving we cleaned the place to the best of our standerds we left it spotless we then got a complaint back from Morgan and Brookes saying it's not clean enough so we went back and cleaned more even tho there was nothing to clean we even washed the windows and then we got a phone call from Morgan and Brookes saying it's still not up to standerds there is a few crumbs and marks we're the sofa has been this is a joke and I am not happy they are doing everything in there will so we do not get our deposit back we have tryed our hardest to clean and it is spotless and the state of it when we moved in was a joke so we are not happy

We arranged for Morgan brookes to sell our house and to buy another met Charlie and lee on a few occasions taking pictures and informing us what's involved and to expect the guys were so polite and Helpful , the office girls were fantastic all the way I dealt with everyone in the office and we had our ups and downs with selling but we could rely on Morgan brookes staff to guide us as was very daunting at times and emotional and tiring but they assured us every step x also like to quote to we do mortgages (Micheal) who got us and set up a fantastic mortgage deal to enable us to buy our house we now live in ,thank you to all of you mentioned would highly recommend

Thank you all of you at Morgan Brookes for working so hard for us to achieve our new home. Honest reliable staff, always prepared to help and reassure. So happy with our new home!

Very Unprofessional. Wasted my whole day because of them.

A great Estate Agents. They go beyond the call of duty from the initial valuation of your property though the sometimes difficult period of sales progression onto moving day. Cannot speak highly enough of Toni-without her think I may have lost the will to live!! A great team, with excellent knowledge would highly recommend. Mrs Ellis.

Morgan Brookes were very helpful from start to finish. When we walked into the Benfleet estate agents they were very friendly and eager to help us find the property we were looking for. When we finally found one they kept us updated throughout the whole process and Toni was particularly helpful when it came to chasing our conveyancers, which saved us a lot of hassle. All questions we had were answered promptly. I would highly recommend Morgan Brookes as their customer service is unmatched and thanks to them we were able to move into our new home without any unnecessary delay.

Toni is so organised, lovely and proactive. She handled the sale progression of our property in such a long, complicated chain. She went the extra mile on numerous occasions in addition to always keeping us informed of every step. Toni never gave up and pushed all parties until we exchanged against all odds! Thank you Toni, you are a real credit to Morgan Brookes, a great company. Thanks to you we get to spend Christmas in our new home!

For the last 3 and half years Morgan Brookes have looked after me as a tenant and I could not have asked for better service. No matter who I was dealing with I found the staff to be friendly and efficient. Thank you to everyone at Morgan Brookes. Would highly recommend.

Really pleased with the service from Morgan Brookes in relation to my purchase. Charlie was great at showing us the property potential and Toni was excellent in guiding us through the process; always super responsive and helpful. I would totally recommend them!

cannot praise the service I received at Morgan Brooks highly enough. Felt supported throughout finding and finally moving into to our fabulous new home. A special thank you to Rosie Lee whose time and patiance was greatly appreciated.

Very helpful agent. Maintained a good level of communication throughout and put the work in when needed.

would thoroughly recommend this estate agent - every member of the team pulled out all the stops to get our property sold - thanks Guys and Gals :)