I've been extremely pleased with Monarch Pool care since they opened their store in Falmouth. I have contracted with them to replace my pump and filter, as well as, install a hand railing. I count on them for my water analysis and all pool chemicals. They are a great business.
Good morning wonderful pool-smart people!
I was in your store the other day and was helped by Mary who provided outstanding customer service as it relates to everything in your store. Her dedication to explaining and teaching me what I needed to know about the color, condition and chemical levels of our pool Really helped me understand what I needed to do. It s knowledgeable pool scientists (what I like to call them) that really make a difference at Monarch and around the world. Thank you Mary for your pool expertise! -Oneris (OB)
Excellent customer service, I am a newbie to the spa world and they held my hand and walked me through the entire process.
Always professional and courteous. They are always willing to help with any questions we have about our pool or hot tub
Everyone was kind and helpful. They knew what they were talking about too which helps a noob like me.
Ruth, Len and the Monarch Pool staff have been fantastic over the years! They re always so polite and helpful. We got a new liner for our in-ground pool this year and the team did a great job installing it and cleaning up.
A superb, customer oriented business. We highly recommend Monarch Pools to anyone who has a pool or spa, or who is considering a pool or spa. Their staff is knowledgeable, helpful, friendly and customer focused. Special shout out to Josh who has been taking care of our pool for a couple years now, he has been awesome, just like everyone else on the team. We greatly appreciate their can-do, professional attitudes. Thank you!!!
We had a totally new electrical panel installed inside and outside. The crew worked professionally and courteously for three days until completion. We are 100 % satisfied with this project. A big Thank You to everyone involved. 5 stars .
Very friendly and knowledgeable staff, ran water samples in the store to work out proper pool chemistry, prices are fair, answered questions for a first time pool owner
Another fantastic job opening our pool. They even carried the heavy cover to the shed which is about 30 yards from the pool. Extremely satisfied, as we always are!
monarchpoolcare.com