4 years ago
My experience ordering a Moto X Pure screen replac...
My experience ordering a Moto X Pure screen replacement from Mobile Defenders was underwhelming, to say the least. As you can see by the attached photo, this was the best quality I could get from their stock. Notice the light leaks at the corners. It took four different screens and many emails and calls with their support and sales rep to finally cause me to throw in the towel.
To be clear, I was given the choice by MD to either keep trying different screens or just accept the poor quality screen I received and receive a $5 discount on the sub-par product.
I don't want to throw shade where it isn't deserved. Their support team and sales rep were understanding and apologetic, but that doesn't excuse the awful quality of their parts and insistence that the customer always pay return shipping for defective parts. Again, to be fair, they did provide one return shipping label out of all of the screens I had to ship back.
Since I only attempted to purchase a screen for one phone, I can't vouch for the quality for all of their parts. I can only speak from my experience trying to buy a Motorola replacement screen.