Mishon Mackay in Hove sold our flat and did a fantastic job. We were really impressed. We mainly dealt with Steve the manager, and Sarah McCarthy. Everything got answered straight away, and they really helped following the steps of the sale, keeping in touch with both parties, and with solicitors. I would definitely use them again in the future.
Really professional service as we bought our first property. Sarah McCarthy and Amy Newman were very polite and efficient with our enquiries.
DO NOT PURCHASE NEW HOMES FROM MISHON MCKAY HOVE OR ENTER INTO ANY RESERVATION FEE AGREEMENTS. After misleading us over a new property which was being built 'car free' despite Mischon Mckay explicitly stating it had access to parking, they More
Surely the whole point of being an estate agent is to sell properties. I have sent 3 emails, called 4 times to get some details and arrange a viewing but after a week still haven't heard anything back .
The estate agent stayed on top of each stage of my purchase and we were able to meet a good timeline to complete.
Never did receive a check out report for the flat we rented, were simply told and made to pay for certain things. Landlord saw opportunity to squeeze as much out of us as possible to continue fleecing the next tenants no doubt. We re out of renting for good thank goodness so will never have to endure that ever again.
They have been absolutely incompetent since the beginning. Any repairs and maintenance needed during our tenancy had to be communicated multiple times with some matters such as a window that would not close in the middle of the winter, taking 6 months to deal with. We had to keep in contact with the landlord even though they were managing agents so we can make sure that things were communicated properly. When we had viewings in our apartment after the second lockdown the agent was not even wearing a mask even though we had made a big deal about it. Every communication was a dreadful prelonged nightmare with constant delays, miscommunications and always ending up with the cheapest solution possible only for the same problems to arise again as they it was not dealt with professionally.
Gosh, could not have spoken to someone more disinterested in my property search if I'd tried. I know it's a sellers market but...
It was very shabby with cheap tacky photos and not very friendly staff..
New touch screen display on the windows look good, however does not exactly fill me with confidence that they are taking customers safety very seriously. I understand they would want to limit the amount of customer enquiries in the office, but to have a touch screen display outside with NO ANTI BACTERIAL HAND GEL on offer is not in the best interest of the client. They should provide anti bac next to the screen and a sign to ask customers to anti bac their hands before and after use.
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