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8 months ago

Nice designs, poorly executed. Problems not recti...

Nice designs, poorly executed. Problems not rectified to the standards they advertise and many issues still unresolved.
Can't understand where their advertised 100% customer satisfaction reviews come from. Several months post completion and I'm still waiting for someone to contact me to give a review. I've owned many new builds bought off plan before this one. So far as build quality and customer satisfaction go they rate the worst.

S
4 years ago

Let's keep this simple... There are 'new builds' a...

Let's keep this simple... There are 'new builds' and then there are Millwood new builds. These guys understand architecture, build quality and premier service in equal measure. Their choices of materials, finishes and their thoughts about how spaces are used is phenomenal in the context of the ordinary expectations we have come to have of Britain's major house builders. MIllwood win award after award for good reason.

Of course there will be snags and occasional errors in any major complex transaction where hundreds of trades are being deployed but they always do their best to put things right when things do go wrong. Anyway - we could all moan about what goes wrong... but to be honest 99%+ has gone right. I have found that if you treat people with respect and are clear in communications then the service team have been action oriented and largely very reliable for us. Like in many customer service circumstances, persistence is often key in ensuring clarity of outcome that you are looking for.

Paul, Adam and Angie are worth special mention in cust. serv., Howard as Site Manager was enormously helpful and of course the Tessa and Brenda double act can move mountains to help you get the most from what is always a challenging stressful moment; buying a new home. From my 30 years in business, I feel I can spot a company that has teamwork at the heart of their operation and a sense of a leader of that team who is inspired in their vision for what great houses could be.

The main thing to say is that they create homes not just houses. They create an environment where - if you love where you live and are prepared to act as a community - can be a wonderful experience. My husband and I spent every penny we had with this company - and they have repaid us with the most amazing designed home imaginable for the budget we had and they are in locations that everyone really wants. Best by a country mile in the house building world.

I wouldn't hesitate in recommending MDH to people looking to make the biggest move of their lives. When it matters Millwood get it just right.

R
4 years ago

Love the variety and quality of the house designs ...

Love the variety and quality of the house designs that Millwood build on their developments that give them real character and individuality. We have been in our new Millwood house for 2 months and we love it !

P
4 years ago

Ii am 80 years old ,my husband is 79 ,we both feel...

Ii am 80 years old ,my husband is 79 ,we both feel the cold, a mistake was made when our bathroom window fitted, ie,twisted frame to opening light, means window inpossable to close,'manager said he would have a look but never came,over 10 years now,

About Millwood Designer Homes

Millwood Designer Homes is a renowned UK-based property developer that has been creating exceptional homes for over 30 years. The company has built an established reputation across the South East of England, and its portfolio includes some of the most sought-after properties in the region.

The company's commitment to quality and attention to detail is evident in every aspect of their work. From the initial design concept to the finishing touches, Millwood Designer Homes ensures that every home they build is crafted with care and precision.

One of the things that sets Millwood Designer Homes apart from other developers is their focus on creating homes that are not only beautiful but also functional. They understand that a home should be more than just a place to live; it should be a sanctuary where families can thrive and create memories together.

To achieve this goal, Millwood Designer Homes works closely with architects, designers, and craftsmen who share their vision for excellence. They use only the finest materials and employ cutting-edge construction techniques to ensure that each home they build meets or exceeds industry standards.

Another key factor in Millwood Designer Homes' success is their commitment to customer satisfaction. They understand that buying a new home can be stressful, which is why they go above and beyond to make sure their clients feel supported throughout the entire process.

From helping buyers choose the perfect floor plan to providing guidance on interior design choices, Millwood Designer Homes' team of experts are always available to answer questions and offer advice. Their dedication to customer service has earned them numerous awards over the years, including several accolades from industry organizations such as WhatHouse? Awards.

In addition to building exceptional homes, Millwood Designer Homes also takes pride in giving back to local communities. They support various charitable organizations throughout the South East region through donations and volunteer work.

If you're looking for your dream home in one of England's most desirable locations, look no further than Millwood Designer Homes. With an unwavering commitment to quality craftsmanship, exceptional customer service, and community involvement - this award-winning developer truly stands out from its competitors!