From the first days of introduction and planning, through move-in and ongoing transition period in Harbor Memory Unit, my family member has been showered with care, understanding and warm welcome. The staff has experience and expertise, grace, grit and humor.
I have been particularly impressed with how everyone at Middlebrook Farms values the dignity of each individual patient-resident--and the family members as well! The administration and staff have a deep sense of our shared humanity and the journey each of us is on. I am more thankful than I can find words for.
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
My father just moved in to this wonderful community. Everyone has been super helpful and supportive throughout the entire process. Everything is very clean and organized. Thanks so much!
Middlebrook Farms @ Trumbull is the next best thing to Mom being home. When the time came for us to make the decision for around the clock care, I did not know if I'd be able to find a place that met my standards and expectations.
As a few examples: If I walked in the reception area of a long term care facility and saw or smelled the slightest indication of less than sanitary and visually pleasant surroundings, I would walk right back out the front door. (Incidentally, over the years, preliminary and proactive searches found me doing exactly this). Obviously, the opposite was true of Middlebrook.
In meeting with staff, I didn't just want to hear about how much they cared, I wanted to see it in action. So, I took great notice of the residents' grooming as well as their countenances and the manner in which the staff interacted with them, alongside of the general atmosphere, when visiting a community. Middlebrook past that window.
Fast forward.... through COVID and more...almost 2 years later, I am eternally grateful that Middlebrook was selected and that the staff has met Mom's specific and particular needs as an individual and as a member of her community. Without a doubt, it is because of their programming and attention to details that Mom remains active and productive.
Again, Middlebrook stood shoulders above the competition. They still do. THANK YOU Middlebrook and The Benchmark Communities, their parent company, from the bottom of my heart!
If I should ever need to be placed in an assisted living facility, I hope that it's a place like this. Very impressed after visiting a relative that recently moved in.