MGM Grand at Foxwoods

MGM Grand at Foxwoods Reviews

Reviews 2683
4.4
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I was really disappointed with our stay this week....

I was really disappointed with our stay this week. We experienced an 8 hour wait to check in, no towels at the pool, long lines (just to get on the elevator) and power outages. There is a week long dance competition that seems to have taken over every part of the hotels. I would probably stay at mohegan sun even if I was comped rooms here.

I'm local, but ended up staying overnight for a we...

I'm local, but ended up staying overnight for a wedding. The room itself was nice, had a great view, and the bathroom was particularly fancy. Everything was clean and well maintained and the staff were incredibly nice. I only had a few complaints. The bed sheets were fairly uncomfortable and the pillows were too tall for my neck. There were some people talking and slamming a door at 3am down the hall from us and the sound carried way more than I think it should. Both led to not having the best night of sleep. Definitely one of the better hotels I've stayed in, and maybe my experience was unique. I would recommend staying here if you're going to the casino since its location is right next to the gambling floor.

love it

We had a very nice room, plenty of space and desig...

We had a very nice room, plenty of space and designed well. The breakfast in bed was okay, not good or bad, just nothing truly great. Service throughout the experience was of great quality however, will definitely be looking to come back here.

Very fun and alive atmosphere! Almost everyone had...

Very fun and alive atmosphere! Almost everyone had a smile on their face the whole time I was there. I spent a night there and enjoyed it very much. Tons of casino rooms and games to play, generous amount of options in terms of food and shops, and beautiful views from the room we stayed at!

xxx

Fun!

Fun!
Fun!!
Fun!!!!
What more can I say!
Hotel, shopping, food, shows, casino!

Awsome

I get a suite with x2 balconies to find out they l...

I get a suite with x2 balconies to find out they lock the doors and won't open them. Why would i ask for a balcony suite if i cant use them. The room was beautiful but that should of been brought up before booking.

We booked a girl's weekend months before our arriv...

We booked a girl's weekend months before our arrival and after speaking with a hotel representative, we were told that we'd have complimentary pool use. We purchased new bathing suits and planned our relaxing Sunday by the pool. Upon arrival, however, we learned that the pool was not accessible on Sundays during the Summer unless $30 tickets were purchased to enter the "pool party." Once we had agreed to fork over the money, we were told that the party was sold out and that our only options were to use one of the two indoor pools. So the three of us (one being a very pregnant woman) made the long trek to the beautiful indoor pool at the Grand Pequot hotel only to find out that there was a $15 charge per person to utilize the pool. All around, TERRIBLE customer service, management was rude and unhelpful and quite frankly, it was a very sub par room for the money we spent.. Avoid at all costs!

Would probably not stay there again. Front desk wa...

Would probably not stay there again. Front desk was kind of rude. Didn't tell us where to go after check-in. The room seemed nice with a great view BUT there were spots that suggested the room wasn't cleaned thoroughly, for example the bathroom sink had stains..

MGM Grand at Foxwoods

MGM Grand at Foxwoods

4.4