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We booked a girl's weekend months before our arriv...

We booked a girl's weekend months before our arrival and after speaking with a hotel representative, we were told that we'd have complimentary pool use. We purchased new bathing suits and planned our relaxing Sunday by the pool. Upon arrival, however, we learned that the pool was not accessible on Sundays during the Summer unless $30 tickets were purchased to enter the "pool party." Once we had agreed to fork over the money, we were told that the party was sold out and that our only options were to use one of the two indoor pools. So the three of us (one being a very pregnant woman) made the long trek to the beautiful indoor pool at the Grand Pequot hotel only to find out that there was a $15 charge per person to utilize the pool. All around, TERRIBLE customer service, management was rude and unhelpful and quite frankly, it was a very sub par room for the money we spent.. Avoid at all costs!

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