Metropolitan Touring Reviews

A serious operator and full of opportunities to travel wherever we want

Very good agency has the best tours to galapados
I recommend it!!!

They make people wait a lot, they do not attend in a courteous way

He doesn't answer my phone, I have miles with produbanco, there is no communication, he feels cheated. There is the exchange of miles with metropolitan touring, there is no interest.

Elizabeth from cusco is one of the best guides ever! Attentive, caring, sensitive. Thanks so much for such a wonderful trip Elizabeth!

We would highly recommend seeing the Galapagos Islands on the Santa Cruz II operated by Metropolitan Touring. The 90 passenger ship was very nice with lots of pleasant common space to relax when you were on board - a large library, bar, lovely outdoor covered deck area. The food and service were very good. All the staff seemed eager to please. There is a medical doctor on board the entire time. Transportation to/from each island was very well organized so there was very little idle waiting time. Our naturalist guide, Lola, was excellent. She was extremely knowledge and made sure we saw and learned as much as possible. There was a morning and afternoon activity every day so your time seeing wildlife was maximized. Sea kayaking and mountain biking were also offered, and there is a glass bottom boat for those who don't want to snorkel. Metropolitan also arranged our hotel accommodations and transportation to/from the airport. We were completely satisfied with everything.

Nice place with internal patio, the attention is good

The offices are very nice and cozy. I do not know if there is customer service since I have always attended as a supplier.

Excellent travel agency. The best tours to Galapagos6

The offices are very large and modern security too, I think that I did not so well parking the car I did not know how to get into the parking lot and all the cars occupied the narrow double-lane street.

The customer service of this agency is not only bad, it is terrible. They do not respond to your orders even when they have already charged you and on top of that if you claim they simply ignore you, they are not able to give an answer, let alone accept their mistakes. Zero recommended!

Good evening I am still waiting for my return of the ticket LAX - UIO which was suspended, and I need to cover my lodging and food expenses !! As it may take more than 5 days to make such a transaction!

Excellent attention and very good treatment !!! For them everything went very well !!!

The best place to buy air tickets and plan your holiday's trip

Excellent service, warm and friendly atmosphere, friendly people. An excellent place to work.

It is an incredible cruise, full comfort, cabins and spacious social areas with natural light. The food is delicious and buffet style for breakfast, lunch and dinner. Variety of activities and guided excursions. It is an ideal cruise for friends, families, and couples too. Exceptional service!

Fantastic service and attention to detail. I highly recommend Metropolitan Touring. It is the best travel agency I've ever used.

Good attention, comfortable place. Excellent service

Beautiful place, friendly people and in itself it is beautiful

Extensive facilities, comfortable, good service, easy to reach

It is preferable to pay for personalized advice rather than risk making purchases of packages or airline tickets without guarantee.

I love. Without a doubt, a high-quality tour company thinks of everything, and that is Metropolitan Touring.

If I could not place any stars I would ... The experience with you has been the most disgusting and unpleasant! At the Ibarra branch the service left much to be desired. Veronica is the name that misrepresents them .. She is a thief, scammer, liar! He does not give the complete information because he does not feel like doing his job as it should be! She is just waiting to fill her pockets by stealing from people who trust you because obviously her posts are "magnificent" that hurts people like this girl to put them wrong. It is unacceptable that they have such a thief.

The best in the country and I would dare to say that from our continent, they strive to offer products that have nothing to envy to first world countries

Excellent company, very good quality of service and personalized attention

Excellent service, cutting-edge facilities and pioneers in its market branch. Thank you for your kind attention. =)

It is a good place where you will find the best travel packages

It was a very good experience with many shops and varied food places

The best travel agency in Ecuador, they fulfill what they offer

There are a variety of options for traveling in and out of the country.

Great attention
Very professional staff
Beautiful and functional offices
Friendly and nice

Bad attention from their promoters, specifically agencies of ibarra and Quito airport, they do not solve the inconveniences caused by them, they do not give the complete information to the traveler, time and money are lost, NOT RECOMMENDED by thieves

Super organized, good service and correct information

Definitely, the best tourism company in Ecuador, they helped me to plan my trip with efficiency and kindness, couldn't be happier!! Thank you.