Terrible customer service, they do not take respon...
Terrible customer service, they do not take responsibility for their poor workmanship. They were the contractors for the build of my house and were extremely difficult to work with for deficiencies beginning from the initial walk through. I have had multiple people from this company attend my place and not once did they complete the job correctly the first time. The last job was finished poorly with missing paint patches and thick paint seems in the middle of walls. Cracks developed in my walls after only 4 months of having possession and they told me they wont repair them as when they fix one, another will occur and its not a big deal as cracking walls and paint is normal for two years. They came and repaired one crack and then advised they would not finish the job nor look at the second crack as its a "small job" to them as builders and they are busy with their other projects and to make a claim with New Home Warranty instead of the Builder's warranty. Metrocan will lead you on to believe they will do their work but will put you off for months and re-schedule frequently - I am assuming they are hoping you would give up or stretching it so time lapses so long that they could claim they are not responsible anymore and piece you off to talk to someone else. Dealing with their site manager has been a nightmare as he is very rude to communicate with; I would never purchase from a Builder, in this case Sandhill Developments, that uses this company again.
