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D
3 years ago

Okay service very high prices they do not know how...

Okay service very high prices they do not know how to pick up the phone I don't think I have ever gotten my phone call answered I have spent countless hours on hold with this company very frustrated not impressed in the slightest would not recommend

D
3 years ago

Called twice to try and have my plow repaired.they...

Called twice to try and have my plow repaired.they took my number twice and was told they would call back. Never happened.
Ill look elsewhere. If your that busy and can't do the work then just say So!

C
3 years ago

Had an issue with my sander. Destiny got us right ...

Had an issue with my sander. Destiny got us right in. She is quick and efficient as always. Dave worked hard to find the problem. By that same afternoon he had solved he issue. Good team work. Very pleased.

j
4 years ago

If you like having your time wasted and being lied...

If you like having your time wasted and being lied to is what you're after, give them a call. Fisher pointed me in Messer's direction for warranty work on a sander. I won't even waste my time storytelling. Mickey mouse operation.

5
4 years ago

Spent over an hour trying to buy the plow side har...

Spent over an hour trying to buy the plow side harness I had many pictures and didn t agree that it was the same...but was reassured that it was. I installed it and it was wrong brought it back the next day and within 5 minutes they brought out the harness that I originally was looking for only to be told they wouldn t exchange and wanted another $200

S
4 years ago

They charged me 2.5 hours of labor at $100 when th...

They charged me 2.5 hours of labor at $100 when they only worked on my truck for an hour. I questioned it and they said it was right. I have been a customer for awhile but no more. After I posted this review Messer called me concerned about my review. They looked in to the billing and apparently are giving me a credit. Although it says as discussed which I was never called back and told this, I am happy with how they responded and will continue to use them as my plow service provider. I have changed my review to 4 stars. Thank you Messer!

T
4 years ago

I guess I should have looked at these horrible rev...

I guess I should have looked at these horrible reviews first. Now I get it, it is true, they may have been a good company a long time ago. I have had similar experience even worse !! They didn't have enough help, still working on truck after they were closed, didn't even finish the job !!! The plow stick wasn't installed, they broke the factory harness and my light strip in the installation, so my entire left light and signal were out. I went to another garage that finished the work and replaced everything and told me what happened. I tried calling the salesman back, no return call. Got nowhere! ! So did the honest thing and just disputed the cost of the parts and fee for finishing the work, then the owner calls me..can't even own up to what they did, after I spoke to him, he acts all nice. ..but still wants all his money, I mean does he really care about his reputation, ?? How about greed..? Anyone who knows me as a business owner, I would never treat customers like this. Hey own up to your mistakes, be honest. And way to many people to talk to over there, crazy. I knew I should have stayed local and gone to Morrison and Sylvester. .

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Messer Truck Equipment

Messer Truck Equipment

3.8