Meridian management group Reviews

This company is absolutely horrible. I called twice today, the first I was given attitude by the first woman I spoke to and told no one was in the office until 9:30; an hour after they opened for the day. Instead of being polite and asking to take a message I was told with pure irritation to call back later. The second time I called I received another woman, whether it was the same or a different woman I don't know, but she was even more irritated and rude than the first one! She informed me that the person who is in charge of the account we were calling about wasn't in office, still, so I was transferred to their voicemail. I left a voicemail and I STILL haven't received a phone call back. They clearly do not care about the people renting from them, it's only about the money and I can say this because I told them in the voicemail that I was calling about a hazard that isn't being dealt with. The worst!! I will go out of my way to make sure I am not paying them any of my rent money.

I don t know if these are the managers or owners of park meadows apartments over in Rohnert Park. CA, but if you are, I have a whole list of complaints waiting at your door. Its disgusting to see how many 1 star reviews you have on most of properties. steer clear from any properties they own. If you care even one bit about customer care, please remove the mangers Kathy and her husband over at park meadows as mangers for the better of your apartments

My family and I lived in the Sherwood Oaks Apartments managed by Meridian Management Group. We gave one month notice before leaving. We paid for a cleaning service to make sure we left the place the way we found it. However, when I asked for a walk through of the apartment I was told they would not do a walk through and that we would not be receiving any part of our deposit back. We broke the lease by one month and they would not be returning any part of the deposit. I looked over our rental agreement and it wasn't stated there that we would be forfeit our deposit for breaking our lease. In fact it was clearly stated that it was based on the state of the apartment once we left. So far I have tried reaching out to the property manager and the company itself and no one will return my call. STAY AWAY!!

Worst experience. 378 Golden Gate Ave we have had dangerous mold, bugs and toxic exposure that had forced us to vacate our apartment. Now our walls/ceiling are cracking and the power outlets spark when we plug in an appliance. DO NOT RENT FROM THESE PEOPLE Also this building is not safe with drug dealers and addict breaking in every day. Mgmt does not care and the bldg is not meeting DBI code nor SF housing ordinances. AVOID

Re: my specific experience with Gaylord Suites (620 Jones St.) & Meridian Management Group

This historic building is most definitely a gem in Lower Nob Hill. I absolutely love the little details and the central location--can't beat it. It's not every day that you find a well-priced studio apartment with a concierge, laundry on-site, wood flooring, and new elevators.

I sincerely appreciate Elton Le's kindness and attentiveness over the years at Gaylord. Whenever I have needed any kind of help, Elton has been willing and able to take the time out of his day to call, email, and/or meet with me in person to discuss my needs. Thank you so much, Elton!

I also want to give a big shoutout to Gaylord Suites' resident handyman, Neio Christopher Calata. He is a hard working, respectful, reliable, and kind gentleman. I am incredibly thankful for him and his time/support over the years with whatever fix or help I've needed in my apartment.

Thank you so much, Neio! My stay at Gaylord wouldn't have been as lovely without your consistent and reliable help and kindness.

Beyond that, Meridian Management Group gave me back my security deposit check, in full, after 20 days post move out (there is a 21 day rule in SF for security deposit returns). For that, they met the appropriate requirements and did entirely right by me. I have nothing but positive things to say about this group. Thank you Meridian Management Group! Sincerely appreciate you executing things properly.

I should've read those reviews before I rented a studio at 642 Jones st. managed by Meridian Management Group. The bottom line is the building manager is so hard to reach. I had to email him or text him at least two or three times every single time I requested something. I have never received a response from him at once. I had to remind him over and over again. He responses quickly only when he needs me to do something. IT WAS REALLY FRUSTRATING TO COMMUNICATE WITH HIM. Not recommended at all. I don't know other properties, but 642 Jones, absolutely not!

THIS COMPANY STEAL YOUR MONEY! They did a full inspection, told us everything was good that we owed $300 for broken mirror which we were agreed to pay. When they went to give us back our security deposit they TOTALLY changed story and only gave us back $500 of a $2000 deposit making up lies about why we owe this! Even charging for paint when no mention of needing to paint was noted in inspection. Even biggie issue is they have someone in the renters union IN THEIR POCKET!! I'm now having to hire lawyer to retain my money after all their lies with NOOOOOO HELP from any rental protection agency in CALIFORNIA! ANY CENT YOU GIVE THEM THEY WILL KEEP AND YOU WILL NEVER GET BACK!

I don t recommend Meridian Management Group.

Don t move to their apartment!!
They don t care about if you need repair or maintenance. I was waiting 2 years for repairs.
Bathroom was mold, chipped wall and ceiling.
Asked to apartment maneger several times, I asked October 2019. Maneger said Holliday season coming, so no schedule for repairs.
Finally maneger sent repair man September 2020!! Yes wait soooooo long.

One more,
Many times stolen my packages and tenants packages. No care, no safe, no security.

***
They were NOT allowed service dog.
I hired a lawyer, my service dog is with me.
Very thanks for my lawyer.

The building is good (1105 Bush St) and kept in good shape overall. The building manager is really fast getting the maintenance done, HOWEVER , people are smoking in their houses and inside the building and no one does anything about it! It is supposed to be a SMOKE-FREE building, but my apartment is filled with smoke coming through bathroom windows or walls. And no one investigates or does anything about it, which is really sad- and against the lease terms.
If you are a non-smoker and really sensitive to smoke, do not rent from here.