Mercury Express Logistics

Mercury Express Logistics Reviews

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They are a very efficient entity,I am always appre...

They are a very efficient entity,I am always appreciative of their customer service despite delays every once in awhile even during the covid era. They have been my preferred courier over the years.

The place were you don't need to fear. Everything ...

The place were you don't need to fear. Everything here is perfect the service is extremely nice. Fast serving customer. I like this place and recommend to anybody to do business with tigmoo.

Should improve on their customer service. They do ...

Should improve on their customer service. They do not respond promptly to emails and calls, and do not update their customers promptly about their package. Otherwise, affordable and reliable courier service.

Mercury couriers has no Customer experience traini...

Mercury couriers has no Customer experience training, from the reception to supervisors and managerial level. There are no process in this organization, you have to call to find out if your parcel is in, the receptionist(Martha) doesn t know how to use the system she mistakenly advised that my parcel was out for delivery when i wasn t to pick it up, four days of my time wasted. No apology whatsoever and only for Chris to call and tell me in a rude tone that my parcel won t not be deliver and that I should call Nandi(supervisor) and I should call her right now to let her know !!!. The manager promised to call and resolve my issue unfortunately I didn t get her name, but has not called as I write this, I was a way of cutting me off.

Mercury Express Logistics

Mercury Express Logistics

4