Reviews 2643 Page 2 of 27
Filters:
Rating
Language
Sort:
Most recent
W
3 years ago

I have never been disappointed in service and prod...

I have never been disappointed in service and product here. My wife recently bought tickets through the Atom app thinking they were luxury seats. Turned out they were not. Manager put us in luxury, at no extra cost, apologized for the inconvenience and we didnt even miss a second of the movie. Keep it up fam.

Also, integration with the Atom app has been seamless.

J
3 years ago

This is an awesome movie complex where you can pur...

This is an awesome movie complex where you can purchase entire meals, take them into your movie, and enjoy the show. Inside of this movie theater complex is a huge movie dining plaza full of different shops that provide a myriad of different food choices.

S
3 years ago

It was so crowded. Wall to wall people. The screen...

It was so crowded. Wall to wall people. The screen was huge and the concept of the theater is adorable. Yet, it's not really worth the hype. I don't like being a sardine. I like having a little space to really enjoy the movie.

N
3 years ago

Really like this theater. Restaurants all around t...

Really like this theater. Restaurants all around the common area, rewards card, pick your own seat, bring food in the theater... The only downside is the price, but that's the case with any first run theater these days. Matinee pricing is a little better.

M
3 years ago

Title: They should of been more prepared on a $5 S...

Title: They should of been more prepared on a $5 Special Tuesday! Missed almost 30 minutes of my movie to find out that I could not obtain a 9" pizza because they ran out of the dough. They did not fully refund me but partial refunded me for my order and gave me a 6" personal pizza at the end of my movie. Did not feel that the Pizza Hut team and concessions team worked well together that night, usually I get better service but it felt worse than a dollar movie theater treatment. Hopefully they get their act together as other customers were not as happy as I am, getting the same treatment.

J
3 years ago

I've been going to the Jordan Commons since it ope...

I've been going to the Jordan Commons since it opened. Awesome movie theater. Always have a great experience. I always buy my tickets on Megaplex. Com it makes it really easy. I would give it a 5 Star but the price of their drinks and popcorn are getting way too expensive. Two drinks and a popcorn is 20 bucks

W
3 years ago

This theater is really the best theater in the are...

This theater is really the best theater in the area. It beats all competition easily. They offer a great variety of seats. There are normal leather seats, luxury recliners, and seats in the front row which are half the normal price. The popcorn is really good here, probably the best movie theater popcorn you can get. The atmosphere is really neat. It kind of feels like a cafeteria but like a luxurious cafeteria when you are getting your movie treats. The staff is always friendly. The movie rewards program is really good here as well. It beats all the competition. They also have a subscription service for movies which is a really good deal. They have a really great selection of movies. They offer all the normal movies with the addition of some of the smaller movies and independent films.

J
3 years ago

the seats are terrible. Not only are they outdate...

the seats are terrible. Not only are they outdated, they are breaking. The overall experience is despicable and it is very obvious that management is not investing single dime into maintaining or improving this once beloved theater. This is a sad.

A
3 years ago

The VIP theatre was nice. The screen was smaller t...

The VIP theatre was nice. The screen was smaller than expected but still very comfortable. I was shocked that when we were leaving the theatre there were no recycling bins to be found. I asked an employee if they had any and she looked shocked by my question. I am Canadian and there is a great emphasis on recycling where I come from. I am disgusted that such a large facility that creates so much waste does not seem to care to do their part.

R
3 years ago

This place has multiple areas to get snacks before...

This place has multiple areas to get snacks before the movie, but only opens one despite the number of people. You stand in line for 25 to 30 minutes while 2 people man the snack bar. The management here obviously has no idea how to staff and run a movie theater. If you want to eat, get to the theater 45 to an hour before your movie.

A
3 years ago

This is the second time I have been treated very p...

This is the second time I have been treated very poorly by the staff at the ticket booth. Both instances they were extremely rude and unhelpful. The last time was by a supervisor (whose name I did not catch unfortunately), she literally turned her back to me and did not say anything else- offering no help or suggestions/options- while I was with my sister who works at that very theatre, and had shown her her ID card! Very poor customer service. I was extremely disappointed. There are other theatre's close to my house that I will be going to. I have never had an unpleasant experience at Cinemark.

M
3 years ago

I was very impressed by the friendliness of the st...

I was very impressed by the friendliness of the staff! I misplaced previous bought tickets and with my receipt they were able to print off new ones with no problem at all. Plus they were very conversational with me, especially Goody. I was just very impressed and felt like my needs were heard.

L
3 years ago

Such a unique atmosphere, it's like a fair inside ...

Such a unique atmosphere, it's like a fair inside of the lobby. Huge theaters, awesome customer service, the only downside was in one theater I've been to the pleather seats were uncomfortable to sit in for the duration of the movie, and you end up sticking to them.

f
3 years ago

Good

A
3 years ago

Has a ton of bathrooms for you in the maze of hall...

Has a ton of bathrooms for you in the maze of halls. Employee's are always nice. Would have given five but the last two shows I went to the theatre had nasty smells and not the typical you get with a ton of people and food like urine.

S
3 years ago

I love this theater! The epic scale and Tinseltown...

I love this theater! The epic scale and Tinseltown styling inside adds such a cool feeling to "going to the movies." I live half an hour away and sometimes it's just fun to make the extra drive to have an extra-special theater experience. Tons of screens, lots of snacks, and IMAX baby!!! Been to an opening day or two here and it's always a special atmosphere. Highly recommend!

M
3 years ago

Very expansive physical layout, staff at ticket sc...

Very expansive physical layout, staff at ticket screening & concession stand very affable & helpful. We come from an Easy Coast planned community where many people are open & welcoming. Staff @ this theater complex reminded me of home
Many other locals are in holiday mode- too busy or too mercenary, not your young staff. Congrats...!

L
3 years ago

The environment is fun, while the quality is still...

The environment is fun, while the quality is still decent. There are several food options besides just popcorn and nachos, so that's a big plus. Make sure you get the rewards card, if you frequent the movies you will easily accumulate enough points for free concessions or tickets.

S
3 years ago

I am very disappointed with this theatre and will ...

I am very disappointed with this theatre and will not return. Not only was it designed with no regard for the disabled, the staff showed no concern. The doors into each theatre are very difficult to open for wheelchair users, they are narrow with a high threshold. And when I asked for assistance, instead of helping, I was told I need to go the office. This happened twice. Plus, I must used a closed captioning system. The first one did not work at all. Then, twice it was set to the wrong theatre room. In addition, I got a soft pretzel from concession but the first one was soggy, as if it had gotten wet. By the time I had a working closed captioning system and edible pretzel then situated I had been in and out of my theatre 5 times and missed the first 10 minutes of my movie. As I said, I will not return.

M
3 years ago

Huge cinema that looks like a little strip mall on...

Huge cinema that looks like a little strip mall on the inside. So many concessions options. The tater tots are incredible and they serve hot sandwiches and gelato. Lots of options. The seats are very comfortable. It's just kind of out of the way when you live in slc.

M
3 years ago

Tiny tight seats. Did I book a flight on an airli...

Tiny tight seats. Did I book a flight on an airline? When every other theater is offering luxury seats at standard price. Commons is charging for luxury seats and shrinking their standard seats...

M
3 years ago

Great little movie theatre. Food isn't bad. I reco...

Great little movie theatre. Food isn't bad. I recommend the chicken sandwich or ice cream. Popcorn is always a movie favorite. Searing is stadium style so great views of the screen and IMAX as well.

S
3 years ago

I have been going to jordan commons for a long tim...

I have been going to jordan commons for a long time and it has had its ups and downs. This last time was a very good experience. My only complaint is the prices for movies are getting out of hand. The best part was the 3D movie. The last time i went to a 3D movie was quite a while back and it wasnt very impressive. This time it was a big step forward. Give the 3D a shot if you havent in a while its pretty fun, although expensive.

J
3 years ago

I'm from out of town, so I don't know how well thi...

I'm from out of town, so I don't know how well this place resonates with locals, but it is such a cool way to set up a movie theater. I'm all about it. The seats could probably use an upgrade to the more common recliner-style seats, but honestly that's a small thing. Super cool place to catch a flick!

Megaplex Theatres

Megaplex Theatres

4.4