Sandi Hurd

Review of Megaplex Theatres

I am very disappointed with this theatre and will ...

I am very disappointed with this theatre and will not return. Not only was it designed with no regard for the disabled, the staff showed no concern. The doors into each theatre are very difficult to open for wheelchair users, they are narrow with a high threshold. And when I asked for assistance, instead of helping, I was told I need to go the office. This happened twice. Plus, I must used a closed captioning system. The first one did not work at all. Then, twice it was set to the wrong theatre room. In addition, I got a soft pretzel from concession but the first one was soggy, as if it had gotten wet. By the time I had a working closed captioning system and edible pretzel then situated I had been in and out of my theatre 5 times and missed the first 10 minutes of my movie. As I said, I will not return.