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M
4 years ago

Keep giving me outdated oxygen concentrators that ...

Keep giving me outdated oxygen concentrators that beep or alarm within days of delivery. Even tried to tell this "old lady" it was my smoke alarm. Last machine delivered was already operating with amber light. They seem incapable of supplying adequate concentrators that deliver a constant 4LPM. Presently I'm struggling along on slightly less that 3LPM unless I use the aux. tanks..... which they give try to charge $28 to fill and claim medicare doesn't approve it. The way I read it yes, medicare does cover it. Also the witch that answers the phone is rude and insulting. I try to call when she is not there because you get no where with her. I wouldn't even give them one star.

K
4 years ago

Rude and rigid billing staff. Useless after hours ...

Rude and rigid billing staff. Useless after hours technical support. They might as well not have anyone answer technical support if all they are going to say is "we will call you in the morning, you might have to bring your CPAP in".

S
4 years ago

stay away from this company they are abusive and d...

stay away from this company they are abusive and dont give your credit card they are all about money and they wont help you file if you are fully cover by medicare and a secondary insurance. They threatened my 75 year old mother to take away her oxygen if she didnt give her credit card they dont like what they get for payment from insurance so they bill for a moth then start billing your elderly parents credit card behind their back

B
4 years ago

My insurance company had changed the member ID. Me...

My insurance company had changed the member ID. Med-Caire staff didn't bother to check with my insurance before ordering & delivering the CPAP supplies. Billing staff inflexible, very impolite and not willing to help by re-submitting the claim. Want me to pay $ 250 from my pocket.

About Med-Caire, Inc

Med-Caire, Inc: Your One-Stop Shop for Medical Respiratory Supplies

Med-Caire, Inc. is a leading medical respiratory supply company based in Connecticut that specializes in providing high-quality home devices to patients suffering from respiratory illnesses. With over 30 years of experience in the industry, Med-Caire has established itself as a trusted name among healthcare providers and patients alike.

At Med-Caire, we understand the importance of having access to reliable and effective respiratory equipment at home. That's why we offer a wide range of products designed to meet the unique needs of each patient. Our product line includes nebulizers, BiPAP S/T machines, CPAP machines, sleep therapy devices and other oxygen systems.

Our team of experienced professionals is dedicated to providing exceptional customer service and support throughout the entire process - from selecting the right device for your needs to ensuring proper installation and ongoing maintenance. We work closely with healthcare providers to ensure that our products are prescribed appropriately and that patients receive the care they need.

One of our core values at Med-Caire is innovation. We are constantly exploring new technologies and techniques to improve patient outcomes and enhance quality of life. Our commitment to innovation has led us to develop several proprietary products that have been well-received by both patients and healthcare providers.

In addition to our focus on innovation, we also prioritize affordability. We understand that medical expenses can be a burden for many families, which is why we offer competitive pricing on all our products without compromising on quality or service.

At Med-Caire, we believe in empowering patients with knowledge about their condition so they can make informed decisions about their care. That's why we provide educational resources such as instructional videos and informational brochures on our website.

We take pride in being an active member of the community by supporting local charities focused on improving health outcomes for those living with respiratory illnesses.

In conclusion, if you're looking for a reliable partner for your medical respiratory supply needs - look no further than Med-Caire Inc! With our commitment to innovation, affordability & exceptional customer service - you can trust us with your health & wellbeing!

Med-Caire, Inc

Med-Caire, Inc

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