worst bank.they won't change interest rate and always high interest rate than big 4 banks.very irresponsible on calling back and very immature on banking system.i dont know how they are still survives from banking royal commission.
I've only been with the bank a bit over a year. Anytime I've needed to call I've only spoken to polite, friendly and informative people.
Finally a Bank that actually cares about customer service. Friendly staff members and relaxed atmosphere - Thank you
Highest interest rate around for savings, but they need to update their IT system. Online banking drops out quite often.
Had hoped to see that my experience with ME was atypical but looking at the comments it appears that the lack of transparency and access is common. I have been trying to set up credit card account to go along with my deposit account. No response... except for advising me that they had cancelled my application on my request. Tried to speak to someone from team but was unable to do so as the team who processes accounts doesn't talk to customers. This was left to a very sweet girl who was doing her best but was getting mixed messages.
Do not consider having any dealings with ME Bank steer clear of them, they do not have any empathy what so ever, don't listen. We are changing banks, ME bank promises the world and deliveres nothing.STAY AWAY FROM ME BANK
Unbelievably bad service. I reccomendeded to my son to put his savings in a term deposit. An emergency meant that he had to withdraw funds a couple of months short of the term. It took from October to March to acces the funds as well as a xomplaint to the ombudsman who discovered that through an me bank error. Tue withdrawl hadnt been processed. No apolgy no fast tracking due to delay and we had to wait a full 30 daua for withdrawal. 7nacceptable.
Do you have a customer service? No one replying to emails nor answering calls.
To be honest, I've been Me bank's customer since 2015 and have got any trouble yet, but certainly I've been enjoying their high interest savings account!
1 star deducted because they don't have any physical Bank! On-line and telephone banking only.
The software is flakey and unpredictable
No real desire to retain customers
Mortgage rates are uncompetitive
Bank with no face.. Not an experience to have when you are looking for personal experience
ME Bank: Making Online Banking Easy
ME Bank is an Australian online bank that offers a range of financial products and services to its customers. The bank was established in 1994 as Super Member Home Loans (SMHL) and later rebranded as ME Bank in 2015. Since then, the bank has been providing innovative banking solutions to its customers, making it one of the most trusted banks in Australia.
At ME Bank, we believe that banking should be easy and hassle-free. That's why we have designed our products and services with our customers' needs in mind. Whether you're looking for a home loan, personal loan, credit card or just a simple bank account, we have got you covered.
Home Loans
Buying a home is one of the biggest investments you'll ever make. At ME Bank, we understand this and offer competitive home loans with flexible repayment options to suit your needs. Our home loans come with features like redraw facilities, offset accounts and no ongoing fees.
Personal Loans
Whether you're planning a holiday or need some extra cash for unexpected expenses, our personal loans can help you out. With fixed interest rates and flexible repayment options, our personal loans are designed to meet your financial needs.
Credit Cards
Our credit cards come with low-interest rates and no annual fees. We also offer rewards programs that allow you to earn points on every dollar spent on eligible purchases.
Bank Accounts
We offer various types of bank accounts including transaction accounts, savings accounts and term deposits. Our transaction accounts come with features like Apple Pay®, Google Pay™and Samsung Pay™ so that you can pay easily using your mobile phone.
Online Banking Made Easy
At ME Bank, we understand that time is precious for everyone these days; therefore we have made online banking easy for our customers so they can manage their finances from anywhere at any time using their mobile phones or computers without having to visit any branch physically.
Our website is user-friendly which makes it easy for anyone who wants to open an account or apply for any product/service offered by us without having any technical knowledge about online banking systems.
Why Choose ME?
There are many reasons why people choose ME over other banks:
1) We are customer-focused: At ME Bank customer satisfaction comes first; therefore all our products/services are designed keeping customer's requirements in mind.
2) Competitive Rates: We offer competitive interest rates on all our products/services.
3) No Hidden Fees: Unlike other banks who charge hidden fees on their products/services; at ME there are no hidden charges.
4) Award-Winning Customer Service: Our award-winning customer service team is always ready to assist customers whenever they need help.
5) Innovative Products/Services: We continuously innovate new products/services based on market trends & customer feedback.
Conclusion:
In conclusion,Making online banking easy has been the core value of MeBank since its inception.Their innovative approach towards designing financial solutions has made them one of the most trusted banks in Australia.They provide various types of financial solutions such as Home Loans,personal loans,Credit Cards,Bank Accounts etc.All these services come with competitive interest rates,no hidden charges,user-friendly interface,and award-winning customer service.MEbank provides everything required by modern-day consumers who want hassle-free digital banking experience.So if anyone wants an effortless digital-banking experience then MeBank should be their go-to option!
mebank.com.au
