McLeod Software Review

McLeod software is the company behind LoadMaster, PowerBroker, Document Power and other software solutions for transportation and logistics. Their products do a great job at modernizing the dispatch process for transportation companies. The also provide turn key solutions for implementing them. They have grown to over 400 employees in the past few years.

I worked at a 3rd party vendor that integrated with McLeod Software. I found them to be very responsive and helpful to us as well as to our shared customers. Thanks, George Anchrum!

I have worked with McLeod for over 15 years. This is a GREAT software for both Logistics and Dedicated companies. I cannot tell you the simplicity of it. I highly recommend this software for any trucking company.

Big fan of Mcleod and the culture and excellence they bring to not only BHM but also the nation as the leading TMS service

We have been using one version or another of LoadMaster since 1995. One of the best attributes of the company and software is that it is evolutionary not revolutionary. Since this is the case it is far easier to upgrade from package to package. The code is well written and LoadMaster works as advertised. Moreover, it is easy to work with the support staff.

If you're in transportation this software is an absolute must! DO more with LESS. We are going to be able to successfully leverage our existing employee without adding headcount as quickly as we otherwise would. Our brokerage is more profitable, and our company's success

Not worth a penny, support is useless, if you don't figure it on your own they won't be able to help you. We have cases that haven't been resolved for several months and their response is "I dont know" or it needs upgrade, need to pay extra to get that done. I'm getting my lawyer involved because basic functions don't work !

I love the software that our company uses. It is one of the best. I love all of the extra features as well. I can work from anywhere but with the recent upgrade to Global protect we got something every disappointing... That is that we use to access the Cisco Anyconnect to our IOS devices and now with this update, Mcleod choose not purchase the certificate. I am disappointed in this and really wish this would been resolved earlier and now when I am on the go, my hands are tied and I can not connect to our remote servers. Im hoping this reaches out to the right person and they move forward on adding that certificate to everyones accounts. I love this software like I said and I promote other people to purchase this. I hope you guys will reach out to us with a resolution.

I work closely with McLeod tech support on a regular basis and their team is great! Just upgraded one of my clients to the latest version and it went flawless! Have been working with this company for over 5 years.

Very nice facility. Wonderful meeting /conference room.

I have been using McLeod software for over 10 years now. best thing ever done for our company. thank you guys keep the good work.

Great intuitive software and outstanding support both via phone, web and onsite when needed.

Just sitting outside of your building near 280 meadowbrook! The new sign looks great keep it up! Just googled yall to see what y all were.

Don Dondanville - Greedy Greedy worst experience ever

I've been using McLeod Software for almost 30 years. They are very professional and keep up with the needs of the transportation industry.

It is a great place to work.we have a great group of people.

Really beautiful space and friendly, helpful staff. Angel at the front desk is really nice.

Beautiful office space. Staff was very friendly and helpful.

I work with this software daily and the ease of updating information and search options you have.

AWESOME place to work! Great people! Great culture! Great office building!

Stay away from McLeod. Bad company. Even after almost one year, we still don't have the software implemented. If your company means to you, stay away from McLeod.

Best TMS system out there! Training is top notch and everyone that I have dealt with has been super friendly.

Absolutely loving LoadMaster! We've been using it about two years now and the functionality is incredible. Pretty sure we've found our "forever" software!

We are so pleased with McLeod Software, I wonder if the one star reviews are fake. Our training and implementation was top-notch. Our on-site training and Go-Live went smoothly and our trainer was available to answer questions quickly even months after our Go-Live. Their customer service is exceptional, we are always treated with courtesy and our issues resolved quickly. I highly recommend partnering with McLeod Software.

Great company and employees! Best software there is hands down!

Very unproffesional company. Poor customer service. Stay away from them.

I am the IT Manager with Capital Express Lines, Sacramento. I have over 30 years of IT Experience and researched numerous TMS Software. McLeod Software Team: Patty, Zac, Clint, Tara, Erin are Awesome in every Software Aspect. If you want the best! Then partner up with McLeod Software!

cool. al is the best worker in the place. he really deserves a raise.

I enjoy the customization that McLeod software has to offer. It can be complex at times, but we can drill it down to the functions that we need it to achieve. I recommend it to any broker or trucking company as it integrates with most other companies that you use to do business with. The one improvement that is needed is the speed in resolving technical issues and questions.

Tried to call to get some simple information for my customer, and they were curt, unfriendly and unhelpful. Almost arrogant. It must be a wonderful place to work. First impression? Not good.

This is the best software I have used in my 28 years in the transportation business. We have been with McLeod for almost 2 years in our company, and it has totally changed the way we all work. We are more productive, and have less errors. I have had the pleasure to attend their User Conference in 2018 and it was absolutely amazing. We are looking forward to the 2019 conference as well.

Software with a lot of potentials,the problem is that anything you need that is not working properly is called modification and you have to pay extra.On one of our trucks the registration expired,no notification from Mcleod .We get notifications if the trailer registration is about to expire but not the tractor!
When we called Mcleod we were told that this is modification and we have to pay for it!!!
Tractor notifications has to be done thru developing team and means more money.As of right now we are anywhere between $30-50000 in modifications and to tell you the trued I cant see the end of it.
On the presentation everything seems shiny and sparkling until you go live!
Software over $200 000.00 for 10 users and no notification on simple truck registration when is about to expire.Ant lets not talk if you need to find someone by his MC or dot# impossible!
Oh yes you can do modification about it,no problem just have to pay again.

Get your wallet out!! We're not very impressed. Continually been dealing with the same issue for the past year after we installed a big "upgrade(?)" with a big price-tag and it has yet to get fixed. Their programmers are "always" working on a fix. Can't seem to get a straight answer. UPDATE: The final answer is, "it must have been a glitch (the first 5+ years)", now it won't function as it previously did. BUT.... they can do a modification at an extra expense to make it work again. $$$$

McLeod has superior team to answer all questions and are capable of addressing any modifications you might have unique to your operation. Couldn't be happier with any software solution provider!

I like working with Mcleod.
In my experience with the software, it has helped me a lot on my daily work routine. Working with the software makes everything easier, the employees are also very helpful and ready to assist in anything we might need. It is a great tool for finance and many other business, I like how I can do almost everything right from the software. I value the hard work of their employees. Thanks Macleod.
I definitely recommend Mcleod to everybody who might need a software to keep all their files organized and to track finance and mostly everything.
Thank you Mcleod and keep your hard work up.

I have been in the industry long enough to see just how great McLeod software works for our company. This management solution is the best on the market. Their driver app is incredible and saves us so much time and work it is unbelievable.

I am very unimpressed with this company. Poor customer service. Inflexible.

Very good knowledgeable staff. Loved getting trained here. Excellent Service.

Me, as an owner to a transportation company thought that it would be a great asset to have Mcleod Software for the business. I made terrible mistake. Even though everything looked promising at the beginning, this turned out to be the biggest nightmare for me and my company. The training itself cost well over $50,000.00. The training was so poorly done, we were told we would have trainers with projectors, to stay for whole week and train the employees. Instead we got a guy with a 20" monitor and 20 employees staring at it. We had several breaches of contract, the going live was delayed for months and several times. Our main goal was to go live together with the ELD. That never happened. Even today, we do not have the software up and running. This was a huge mistake and after all this time, we are still being lied to and we still don't have what we started paying for.

We are thankful that we partnered with a progressive software company. You should consider doing the same.